Aussie Home Loans Appoints New Customer GM

Aussie Home Loans Appoints New Customer GM
SHARE
THIS



Aussie Home Loans has appointed Richard Burns to the position of General Manager Customer, commencing Monday 9 February 2015.

Mr Burns will have responsibility for Aussie’s brand, marketing and digital presence, customer retention and data, and IT architecture and operations; leading a team of more than 40.

Richard Burns

Richard Burns

Mr Burns comes with over 20 years’ experience in marketing, product, strategy, digital and user experience. He joins Aussie after seven years with CommSec where he is currently General Manager Customer Experience, responsible for the end-to-end user experience of CommSec’s customers. Previous roles at CommSec included Head of Strategy and Head of Marketing.

Founder and Executive Chairman of Aussie, Mr John Symond AM, said “General Manager Customer is a critical and unique role within our business, and we have been searching across industries and markets to find the right person for the job. I am delighted that this search led us to Richard and that he accepted my offer to join the Aussie team.

“As a member of the executive management team, Richard will be responsible for protecting and growing the Aussie brand while at the same time strengthening our digital effectiveness and presence with innovative technology,” he added.

“Richard is an impressive senior executive and without doubt has the right cultural fit, vision, experience and drive to lead our marketing, digital and IT teams,” Mr Symond concluded.

Mr Burns said, “Aussie is a genuine and iconic Australian brand and I am thrilled to be joining the business. Leading the IT, digital and marketing teams will be a great challenge, and one that will allow me to draw upon my experience in each of these three areas. I have heard great things about the team and am looking forward to meeting and working with them all.”

Please login with linkedin to comment

Instagram ads The Daily Mail

Latest News

Kyle Sandilands and Jackie Henderson (Kyle & Jackie O) from KIIS at the 2015 ACRA Awards
  • Media

Kyle & Jackie O Crowned Best On-Air FM Team At Commercial Radio Awards

KIIS 1065 breakfast duo Kyle Sandilands and Jackie “O” Henderson have won the Best On-Air Team (Metro FM) category at the 30th Australian Commercial Radio Awards (ACRAs). Held on Saturday night at the Melbourne Exhibition and Convention Centre, and hosted by The Chaser’s Chris Taylor and Andrew Hansen, the ACRAs celebrated the best and brightest talent in […]

Digital Asset Management Solution Collaboro A Natural Fit With Open Data Initiative
  • Technology

Digital Asset Management Solution Collaboro A Natural Fit With Open Data Initiative

Digital asset management solution Collaboro claims its offering is a natural fit with Adobe’s, Microsoft’s and SAP’s new Open Data Initiative, as more organisations centralise their data on a single platform to improve their customer management and improve marketing performance.   According to Warwick Boulter (main photo), co-founder and CEO of Collaboro, a leading full-service solution for managing enterprise-level […]