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B&T > Media > The New Rules of Customer Relationships
Media

The New Rules of Customer Relationships

Staff Writers
Published on: 1st October 2013 at 12:33 PM
Staff Writers
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In the last few years, the rules of customer relationships have been completely rewritten. The customer’s voice is louder and more important than ever, and social media has given them the megaphone to seriously disrupt traditional marketing messages. Customers want to be part of the conversation, they want to be heard and any company that doesn’t listen is in big trouble.

This free video explains the new rules of customer relationships and engagement, why social media wrote the rule book and how to ensure you’re on the winning team.
 

 

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Staff Writers
By Staff Writers
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Staff Writers represent B&T's team of award-winning reporters. Here, you'll find articles crafted with industry experience spanning over 50 years. Our team of specialists brings together a wealth of knowledge and a commitment to delivering insightful, topical, and breaking news. With a deep understanding of advertising and media, our Staff Writers are dedicated to providing industry-leading analysis and reporting, both shaping the conversation and setting the benchmark for excellence.

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