Outage Leaves Australians Locked Out Of Microsoft Accounts

Redmond, WA, USA - January 30, 2018: One of the biggest Microsoft signs is placed next to green trees at a public intersection near Microsoft's Redmond campus

Thousands of Australians have been unable to access their email and Microsoft Teams accounts this morning, following widespread reports of an outage.

According to website monitoring service Downdetector, there have been thousands of outage reports across Microsoft Teams, Office 365 and Outlook.com from around 9:30am this morning.

The outage came at a particularly frustrating time for the millions of Australians currently under lockdown restrictions and working from home.

As it turns out, the outage was not so much a Microsoft issue, rather it was a result of a TPG Telecom networking fault.

A TPG spokesperson told ITNews the telco had an “earlier issue impacting Microsoft services for TPG fixed lined customers”.

The issue is now resolved.

Microsoft users have experienced a number of outages in recent times.

In May, the tech giant encountered a global ‘visibility’ issue, which led to some users being unable to see emails in their inbox.

Just last week, Microsoft revealed there were now 250 million monthly active users on Microsoft Teams.




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