Outlook users have spent hours this morning unsuccessfully able to type a new email, after the service suffered a global ‘visibility’ issue.
Microsoft issued a statement confirming the “email visibility issues” as users reported of text disappearing after it had been entered into a new message.
“We’re investigating an issue with email message visibility in Outlook. Outlook on the web appears to be unaffected. More details can be found under EX255650 in the admin center,” Microsoft said in a statement.
We’re investigating an issue with email message visibility in Outlook. Outlook on the web appears to be unaffected. More details can be found under EX255650 in the admin center.
— Microsoft 365 Status (@MSFT365Status) May 11, 2021
Microsoft also suggested users use the mobile app, which remains unaffected.
Some users have also reported success in solving the issue by rolling back previous versions of Outlook.
However, many users are still unhappy with the outage.
You've got to be kidding. I can understand an occasional bug of limited impact due to such a wide array of PC configuations in the wild, but this seems to affect almost everyone. HOW does THIS get released?
— UselessSoftware (@SoftwareUseless) May 11, 2021
Ugh. Hope this is fixed by tomorrow. I have Zoom links for meetings in those emails that won't show up.
— 🌼Shelley🌼 (@WulfLuva93) May 11, 2021
Can't believe I've spent the last two hours trying to figure out this issue, reinstalling three times and even thinking of reinstalling the whole system. I have a team meeting tomorrow. Thanks a lot.
— Dani Martín (@danimartin_info) May 11, 2021
Some could see the funny side in it, however.
Exactly – maybe MS could have sent out a notice by email. Hahahahahaha
— dont_b_crazy (@dont_b_crazy) May 11, 2021
He is getting a bill from Melinda
— André LL (@saporra) May 11, 2021
•I blame the new font.
•This only affects users who don't use Comic Sans for business emails.
and of course…
•Hey Microsoft, did you try turning it off and then turning it back on again?
— HonestJohnny (@HonestJohnny) May 11, 2021
apparently you found your new font… the "invisifont"! Well done!
— Moshe Kaye (@moshek258) May 11, 2021