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Reading: “The Invisifont!”: Users Fume As Outlook Suffers Global Outage
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B&T > Technology > “The Invisifont!”: Users Fume As Outlook Suffers Global Outage
Technology

“The Invisifont!”: Users Fume As Outlook Suffers Global Outage

Staff Writers
Published on: 12th May 2021 at 8:57 AM
Staff Writers
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Outlook users have spent hours this morning unsuccessfully able to type a new email, after the service suffered a global ‘visibility’ issue.

Microsoft issued a statement confirming the “email visibility issues” as users reported of text disappearing after it had been entered into a new message.

“We’re investigating an issue with email message visibility in Outlook. Outlook on the web appears to be unaffected. More details can be found under EX255650 in the admin center,” Microsoft said in a statement.

We’re investigating an issue with email message visibility in Outlook. Outlook on the web appears to be unaffected. More details can be found under EX255650 in the admin center.

— Microsoft 365 Status (@MSFT365Status) May 11, 2021

Microsoft also suggested users use the mobile app, which remains unaffected.

Some users have also reported success in solving the issue by rolling back previous versions of Outlook.

However, many users are still unhappy with the outage.

https://twitter.com/SoftwareUseless/status/1392231658405998595

https://twitter.com/WulfLuva93/status/1392214444843937800

Can't believe I've spent the last two hours trying to figure out this issue, reinstalling three times and even thinking of reinstalling the whole system. I have a team meeting tomorrow. Thanks a lot.

— Dani Martín (@danimartin_info) May 11, 2021

Some could see the funny side in it, however.

Exactly – maybe MS could have sent out a notice by email. Hahahahahaha

— dont_b_crazy (@dont_b_crazy) May 11, 2021

He is getting a bill from Melinda

— André Pugliese (@saporra) May 11, 2021

Smartass replies:

•I blame the new font.

•This only affects users who don't use Comic Sans for business emails.

and of course…

•Hey Microsoft, did you try turning it off and then turning it back on again?

— HonestJohnny (@HonestJohnny) May 11, 2021

apparently you found your new font… the "invisifont"! Well done!

— Moshe Kaye (@moshek258) May 11, 2021

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Staff Writers represent B&T's team of award-winning reporters. Here, you'll find articles crafted with industry experience spanning over 50 years. Our team of specialists brings together a wealth of knowledge and a commitment to delivering insightful, topical, and breaking news. With a deep understanding of advertising and media, our Staff Writers are dedicated to providing industry-leading analysis and reporting, both shaping the conversation and setting the benchmark for excellence.

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