Bankwest Calls For Banks To Be Less “Banky” In New Campaign

Bankwest has launched a new instalment of its ‘Bank Less’ brand positioning, with a new campaign going live this week.

The ‘Sea of Sameness’ campaign, developed by WPP AUNZ agency Union, calls for less ‘bank stuff’, driven by the key insight that Australians do not want more ‘bank’ in their lives – just one that is fair, simple and transparent.

Chief creative officer Paul Nagy said most banks approach advertising in the same way, often overstating their role in customers’ lives.

He said: “Banks are pretty unpopular these days – in fact, bank bashing is like a national sport.

“We all want less jargon and complication, but mostly banks seem to want to talk about themselves and how important they are in your life.

“So it takes a very brave and focussed client to face up to that, and start on a journey to be less banky.

“Bank Less is about working hard to be the bank that’s there when you need us but not when you don’t.

“It’s designed to be tongue in cheek and be playful and fun, but also to genuinely be the only bank that plays a bigger part in our customers’ lives – by playing a smaller one”.

Bankwest customer experience executive general manager Andrew Chanmugam said ‘Bank Less’ was not just a campaign but a philosophy the business was already living through initiatives, products and ways of working.

He said: “Bank Less is a driving force behind everything the organisation does.

“Bank Less means less complexity and less frustration for customers; it’s about assisting customers when and where they need us, as simply and seamlessly as possible.

“Bank Less is deliberately designed to be cheeky and capture attention, but it’s also a statement of intent about the experience we want customers to have each and every time they interact with us.”

The latest campaign will be executed across a range of channels from this week with a 60, 30 and 15 second TVC, backed by cinema, social, inflight TV and Collect and Connect (Airport).

A 30-second radio spot will also run on spotify and digital radio.

CREDITS

Agency – Union

Chief Creative Officer: Paul Nagy

Creative: Brendan Greaney

Senior Copywriter: Justin Schoenmaker

Senior Art Director: Bryce Waters

Producer: Matt Barber

Project Director: Jo Gibb

Integrated Strategy Director: Chelsea Wadsworth

Media Project Director: Timo Waldbuesser

Media Manager: Amy Rovira

Digital A&T Director: Jessica To

Digital A&T Manager: Adam Cartwright-Howell

Production:

Director: Jesse James McElroy

Production Company: Brilliant Films

Executive Producer: Stephanie Ceccaldi

Producer: Peter Kearney

Director of Photography: Daniel Ardilley

NZ Facilitation Company: Cowley Films

Post Production: The Editors

Buck:
Creative Director – Gareth O’Brien

Executive Producer – Erica Ford

CG Lead – Elijah Akouri

Client – Bankwest

Executive Manager, Brand and Marketing: Haylee Felton

Senior Brand Marketing Manager: Nisha Fay

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Bankwest campaign