Growing Up: Tackling Ageism In The Advertising Industry
Following B&T’s 2019 Changing The Ratio conference, sponsored by OMD, National Marketing and Business Development Executive, Jennie Gilbert, shares one of her key takeouts for the day.
Two weeks ago, I had the pleasure of attending B&T’s second annual Changing the Ratio conference on behalf of OMD Australia. Following on from their inaugural event in 2018, B&T continues their mission of making equality and inclusion the norm in Australia’s communication industry and beyond. The day saw incredible speakers come together from all corners of our industry, as we began to tackle all the big questions surrounding diversity.
In today’s age, it is crucial that organisations give a voice to those that need it most. We know that culture shift must come from attitudinal change, however a top-down approach in influencing these changes holds a powerful key to closing the gap of diversity. This is something that OMD is very passionate about and I was extremely proud that our company was again sponsoring such an important event.
It was quite clear that those attending the event were already aware of the importance of what we were learning. We were aware of the stats, of the fact that there are more CEO’s named ‘Andrew’, than there are female CEOs in Australia. We know that statistically, men tend to achieve better economic results when negotiating over women, as women are more assertive negotiating for other individuals rather than themselves. As attendees, we were already convinced that something needed to be done to close the gender gap. As a young female working in media, I attended the conference ready to learn ways I could act in my day-to-day to promote females not just in the media industry, but in the wider workforce. However, I left that day with my attention drawn to another ‘minority’ group that often fly under the radar.
We’re working in a time where the common perception in media is that ‘youth sells’. Everywhere you look, media is emphasising the importance of being forever young, living fast lives in the present and not necessarily thinking about the future. It paints the picture that growing old means you are becoming out-dated and irrelevant. Ageism is an issue that nobody is really thinking, nor caring about, despite its prominence in our industry. However ageism, unlike other prejudices, is something we are all going to face at some point. No matter the colour of your skin, sexual orientation or socio-economic status, one thing is for sure – we are all going to get older. In 2056, 42 per cent of the population will be over the age of 60.
Rebecca Wilson, CEO of ‘Starts at 60’ moderated an incredible panel during the event titled ‘Is the communications industry ageist?’ presented by Cummins and Partners, featuring some of the industry’s most experienced talent such as Julia Zaetta (Editor, Pacific Magazines), Greg Graham aka Sparrow (Founder, The Nest Consultancy), Charmaine Moldrich (CEO, Outdoor Media Association) and Carrie Barker (Sydney MD, the projects*). And they did not hold back. Let’s look at the issues they discussed:
THE MEDIA
Julia Zaetta kicks off the panel with some staggering statistics. Currently, only 10% of marketing is currently directed to baby boomers, despite the fact that they hold 70% of the revenue. The baby boomer market is only getting bigger and 80% of financial assets and 53% of consumer spending is controlled by this demographic. So why is it that we are only promoting ads for retirement plans and bowel cancer testing to them? Carrier Barker presumes that this attention to millennials could be due to a large percentage of talent in media and creative agencies being so young themselves, and are therefore unable to see beyond the audience immediately in front of them. In Bob Hoffman’s article ‘The Age of Creativity’ (author of four #1 best sellers on Amazon), he makes the case that “marketers, it seems, would rather pander fruitlessly to young people than make real money selling things to old people. The idea of people over 50 driving their cars, drinking their coffee, eating their hamburgers, and wearing their sneakers is so appalling and such an embarrassment that they wilfully ignore and disparage the most valuable economic group in the history of the world.”
Radio ratings currently stop at age 54, even though people in their 60s and above account for a large segment of the audience. In addition to this, Nielsen stops their surveys at age 60.
During the panel, Rebecca Wilson raises that there is a perception that people over the age of 30 are brand loyal, and therefore have no desire to shift to new products. We see the audience as ‘done and dusted’ and that they are stuck in their ways. Carrie Barker adds that the reality is, that this segment of society has just as much, if not more, ability to change brands than millennials. Once the mortgage has been paid off, people over 60 are in a window of their lives where they are not obliged to stick to their trusted services such as banks, for the foreseeable future.
THE INDUSTRY
Charmaine Moldrich believes the point that society is now in an age of transition. Baby boomers are now finding themselves as a middle ground between millennials and the era of their parents. Health has improved, and people are now living well into their 90’s. They are also more connected to technology than their parents were, and often it no longer makes sense to retire at age 60. However, despite the wealth of knowledge they have to offer, society is almost resistant to their advice.
It is evident that ageist attitudes, whether hidden or subtle, do filter through the workplace. We are obsessed with attracting young talent in our agencies. We believe that younger staff bring fresh ideas and that our staff over the age of 60 have a best-before-date (see BrandHealth’s Best Before Date campaign). By disregarding older team members, we disregard their expertise and overlook a massive opportunity to knowledge share. Historically, it’s part of our primal memory, that surrounding ourselves with people like us makes us feel safe and part of a community. However, this is a recipe for disaster. Throughout the day at Changing the Ratio, it was highlighted time and time again that diversity struggles when people only hire applicants similar to themselves. Teams thrive when people from all walks of life contribute their experiences, values and opinions. It is imperative that cross collaboration occurs to drive the best ideas and results.
Referring back to Bob Hoffman’s article, who continues to argue that creativity flourishes, rather than flounders, with age:
“There is only one Nobel Prize in a creative field. It is the prize for Literature. Last year it went to Kazuo Ishiguro who is 64. The recent Pulitzer Prize awards were interesting. The Pulitzer for Drama went to Lynn Nottage who is 54. The Pulitzer for History went to Heather Ann Thompson, age 55. The Pulitzer for Poetry went to Tyehimba Jess, age 53.
Meanwhile at this year’s Academy Awards, three of the four winners for acting were over 50: Francis McDormand, 60; Gary Oldman, 59, and Allison Janney, 58. The fourth, Sam Rockwell, will be 50 in November. The Oscar for Best Director went to Guillermo del Toro, who is 53.
Next we move to television. The Emmy for Best Drama Series went to The Handmaid’s Tale. The novel was written by Margaret Atwood who is 79 and is creative consultant on the show. The Best Comedy Series went to Veep, executive produced by Julia Louis-Dreyfus, 57. She also won for Best Actress. Best Limited Series went to Big Little Lies created by David E Kelley, 62. The Best Supporting Actor was John Lithgow, 73; Best Supporting Actress was Ann Dowd, 62.”
Hoffmann reiterates the fact that the ad industry treats those over 50 as ‘creatively exhausted,’ despite the fact that they dominate the worlds most coveted creative awards. From an economic perspective, it’s proven that companies in the top quartile for racial and ethnical diversity are 35% more likely to have financial returns above their industry medians. This is just another reason that we should be paying more attention to this age group.
What can we do to stop ageism?
Julia Zaetta says “you are not the age your body appears”. She refers to herself as being a 25 year old stuck in an older body. Julia speaks on the behalf of other baby boomers, stating that whilst they might have aged, they are still eager to work and develop themselves both personally and professionally. So how do we get the media industry to see the inner 25-year-old? The onus lies upon workplaces to create an accepting and inclusive culture within their agency. A place where ideas are welcomed from all corners and experience is respected at all levels. If companies can lead by example, then attitudinal shift internally will follow.
Greg Graham, more affectionately known as Sparrow, illustrated the fear that grows amongst older employees when moving between jobs and companies. He speaks on the struggle they face often being told they are ‘over-qualified’ for a position or not quite the right ‘cultural fit’. This is where the top down effect must come into play. HR teams and recruitment officers must strive to cultivate a culturally diverse team. We are seeing positive changes being rolled out, with Ogilvy creating a six-month creative internship program titled The Pipe, with no maximum age limit.
As people working in the media industry, we have the power to challenge the briefs we receive from clients. We are often so focused on campaigning against racism, sexism and discrimination (as we should be) that we disregard those who have fought this fight before us. We can disrupt the ‘millennial’ obsession and generate positive images of older groups in society. Brands are already adopting this practice, such as the incredible Dove #ShowUs campaign, focussing on representing a cross section of women, not limited to different skin colours, or Magnum’s #NeverStopPlaying campaign featuring 97 year old Iris Apfel as well as L’Oreal’s Golden Age Campaign featuring Helen Mirren.
It’s clear we still have a long way to go when tackling the issue of ageism in our industry and our work. Change will only come with attitude shifts, which can come from both the top down and the inside out. We have the power in our work to harness change, promote vibrant services to older consumers whilst also still satisfying our millennial obsession. Media isn’t just a young person’s game, and through collaboration of young ideas along with seasoned experience we will all get better with age, like a good fine wine.
Latest News
History Has Arrived: It’s The Cairns Crocodiles Inaugural Shortlist
Pen the acceptance speech and ready your best thongs and muumuu, because the Cairns Crocodiles shortlist has arrived.
IAS Launches First-To-Market Integration With Roblox To Provide 3D Immersive Measurement
Integral Ad Science, a global media measurement and optimization platform, today announced a market integration with Roblox, a global immersive platform for connection and communication. Available for advertising campaigns on Roblox later this year, IAS’s Viewability and Invalid Traffic (IVT) Measurement products will provide advertisers increased transparency into the quality of their Immersive Ads within […]
Fast And Furious: Top Gear Australia Launch Thrilled Motorheads, Car Entusiasts And Guests
B&T is still no closer to knowing who the new Stig is, except that she is a woman and a ridiculously fast.
TV Ratings (02/05/2024): Seven’s The 1% Club Wins The Night
The 1% club did not live up to its name when it comes to TV ratings last night.
TRA Welcomes Raft Of New Hires; Bolstering Expertise Across Markets
Insights and research agency TRA announces slew of new hires. Still no news on the return of marble wash denim, however.
CX Lavender Hires Boston Consulting Group’s Kim Verbrugghe as Chief Strategy Officer
CX Lavender announces new strategy hire and channels 'acoustic folk act at local RSL' for the publicity pic.
Opinion: Community standards, will they be the death of us?
This columnist is talking community standards. Sadly not those people who put dogs in trolleys in supermarkets.
Tegel gets heads bobbing with new free-range chicken platform
Sure, there's a lot of moral considerations when buying a chook. Yet, not as baffling as buying eggs or canned tuna.
Study: 66% of Aussie men believe masculinity is under attack
Two-thirds of Aussie blokes say masculinity's under attack. That said, sales of Solo lemon drink appear robust.
‘Equal Writes’: Canyon reveals new campaign and refreshed brand for women and non-binary writers
As this brand redesign again proves, nothing beats black on white. Well, white on black in this instance.
Icon Agency bolsters consumer and integrated offer with major hires
Icon Agency unveils new recruits. As press photo confirms office moustache competition now a lay-down misère.
Clemenger launches agricultural graduate program
Has Farmer Wants A Wife triggered an interest in dagging & hay balers? This grads program may resonate.
Levi’s Appoint UM As Global Media Agency For $217m Account
Levi's are the jeans for rockstars, models & the cool kids. Although that's not stopped dads from ruining their image.
QMS Nabs Sean Rigby From oOh!media
Things set to get spicy at the next Outdoor Media Association dinner and dance as a rival gets poached.
Bumble Reveals New Brand Identity To Usher In New Era Of Dating
It's ironic that all the dating apps market themselves as having no weirdos, freaks or mummy's boys like their rivals.
Stay In The House From Up! Airbnb Introduces Icons
Airbnb is now letting people stay in "iconic" places that sadly doesn't include the house from Silence Of The Lambs.
Changing The Conversation: The Role Of Media In Ending Violence Against Women
Governments are finally waking up to the DV crisis. Here, B&T chats with Jasmin Bedir on the role media can play.
“If You Want To Listen To Something Else, Go For It”: Fifi Box On Blocking Out The Noise & Focussing On What Works
No one is at the coal face of Melbourne radio like Fifi Box. Here, she chats with B&T without coughing up a lung.
Spotlight On Sponsors: Ferrari Signs Landmark New Title Sponsor
B&T continuing our series on sports sponsorships. And, yet again, there's little good news for the ten pin bowlers.
Choose A Path Less Trodden This Cannes In Cairns
Not since Wonka opened the factory has there been such a hot ticket in town. Here's how to make the most of Cairns.
Cannes In Cairns MC Keeva Stratton Shares Her Top Session Picks
Quip boss calls out her highlights of the Cannes agenda. We're assuming B&T staff b-boy demonstration was an oversight.
Here Are The Agencies That Made AFR’s Best Places To Work List And What The Industry Can Learn From Them
Did your office not make the list? Make sure your boss shouts at least two schooners at office drinks come Friday.
Get Ready, B&T’s Best Of The Best Is Back With The Top Holding Company Executive Leaders – Creative!
Want to know who the Grandest of the Grand Poobahs in the industry are? Look no further than this exhaustive list.
How A Glittering Campaign Helped The Australian Museum Sell 400,000 Tickets
B&T thoroughly enjoyed the Ramses exhibition at The Australian Museum, despite thinking we were going to the Archibald.
TV Ratings (30/04/2024): A “Shoey” Straight From A Fish’s Mouth Launches The Cheap Seats Into 2024
Last night's TV saw horny farmers beat Lego nerds, who beat fame-obsessed home cooks, who beat a chap with a large fish.
Spotlight Extends Partnership With Starlight Children’s Foundation
B&T always happy to promote the excellent work of the Starlight Foundation. Less so the Starfish Fanciers Foundation.
Amazon’s Advertising Quarterly Revenue Soars To $11.8bn
There are so many Amazon couriers visiting B&T headquarters at the moment our office dog doesn't know who to maul first.
VML Wellington Welcomes Jacob McGregor As Pou Ārahi Māori
McGregor set to lead cultural competency and safety at VML Wellington in important new gig.
“They Grow Up So Fast”: Simon Fowler On Five Years Of ABEL
Abel's CEO talks lessons learned from the agency's first five years. Including staff nicking all the Nespresso capsules.
Kyle & Jackie O Urge Melbourne To Pick A Side
Who can stop Kyle & Jackie O's indelible march into Melbourne radio? Is Peter 'Moony' Moon waiting by the phone?
Future & Taika Waititi Feature In Striking New Global Belvedere Campaign
Not only does drinking vodka make you cool like these dudes, it also has great weight loss properties for the bone idle.
The Fall Of Bonza: A Case Study In How To, And Not To, React In A Crisis
Does the collapse of yet another budget airline hark back to a gentler time of 17 hours spent on a Greyhound bus?
Opinion: Agencies, Be Unique – Stop Using The Word “Unique!”
Trinity P3's Ellie Angell says agencies are overusing the word unique. You could add omnichannel & holisitic to that.
Ex Marketing & Advertising Exec Releases Melanoma Memoir
Ex-adlander Anne Gately has penned a tome to skin cancer. Which is a handy reminder to check your moles, people.
Mamamia Appoint Danni Wright As New Head Of Strategy
Danni Wright takes up Mamamia's strategy reins with a feng shui expert called over positioning of office chaise lounge.
From The Bureau: Championing Competency & Cross-Industry Collaboration
The IAB's Jonas Jaanimagi calls for more specialisation in adtech. Meaning you'll understand it less than you already do.