Email Marketing: Why It Works For Customers & How To Get Yours Right

Email Marketing: Why It Works For Customers & How To Get Yours Right

In this guest post, Carl Chambers, regional director for email tech firm Adestra, says 44 per cent of Aussie businesses don’t have an effective email marketing strategy. If that sounds like you then Carl’s pearls of wisdom are a must-read…

Email marketing is one of the oldest methods of marketing. Through its maturity, it brings wisdom, proven ROI and innovation.

30569-ADE-Carl Chambers

Yet our ever innovating market has seen email marketing become a sub-focus in favour of newer, younger, and experiential marketing methods. Email marketing gives you the ability to talk directly to an already responsive audience – I mean, they’ve already signed up to your database or purchased something from you before, right?

Ensuring email content is always timely, fresh and exciting is the core of a successful strategy. Yet alarmingly, 44 per cnet of marketers believe their business lacks an effective email marketing strategy.

The Australian consumer is savvier than ever before, organisations have the power to tap into these customers through creating and using dynamic content in their email marketing. These strategies are essential to curating personalised and engaging content.

Identifying and understanding dynamic content

Dynamic content refers to any means of tailoring content, this can be via subscriber location, industry, browsing history or a live RSS feed. Adjusting content allows you to create relevance by understanding consumer interests. Dynamic content enables organisations to create relevant emails even when they are opened, not just when they’re sent!

Personalisation vs. Customisation

From the moment a subscriber opts into your database, you’ve secured ‘given data’, from the moment your subscriber interacts with your email, you’ve secured ‘observed data’. By embracing the data you already know, you’re able to created a personalised and/or customised marketing experience for your consumer.

Create urgency and understand surroundings

Consumers want access to brand information firsthand. As a subscriber, they want to be the first to access sales, early bird tickets, and be the first to know of any new services that will directly interest them. As an organisation, you need to give them this content to retain engagement.

Organisations are able to easily create urgency via email marketing through live countdown clocks. These clocks can countdown to the last time to place an order for a next day delivery, the close date for entering a competition, the deadline for buying an early bird ticket to an event, or the amount of time left to take advantage of a promotion.

Give useful data

Above everything, remembering the customer at the heart of every decision is imperative. There are an abundance of strategies to create dynamic content making the picking the right method critical.

Through existing email data you’re given an intrinsic insight into a consumer’s path to conversion and what they value. Are they an industry expert? If yes, send them updates on confirmed speakers, provide directions to the event, send post event videos and recommend other events they may be interested in.

Are they a savvy shopper? If yes, recommend current deals on your website and tempt the consumer back with discount codes and more up-to-date recommendations.

Are they are jet setting traveller? If yes, recommend new locations they might enjoy, this could be different regions of a country or state they’ve just visited before, or a neighbouring country with action packed adventures to enjoy. Recommend a hotel they can stay at, secure the booking, send the weather forecast before they leave and of course, wish them a great trip!

Emailing marketing, the king of content

Emailing marketing is reliable, trustworthy and a fantastic way to engage with an already interested audience. Collate, understand, and generate meaningful insights through subscriber data to ensure your brand stays top of mind for the consumer.

Email marketing will always be the king of content.

 

 




Please login with linkedin to comment

Designworks Screen Envy

Latest News

CHIANG MAI ,THAILAND - March 31, 2018 : Close up Netflix website in laptop screen. Netflix being popular internationally.
  • Media

Kantar: AVOD Subscribers Double In 12 Months

Data from research firm Kantar has revealed that the number of Australians with advertising video-on-demand (AVOD) services has more than doubled in the last 12 months. In the March quarter, 12.5 per cent of Aussies had AVOD services, up from 5.6 per cent in the previous year. The number of AVOD subscribers is expected to […]

Val Morgan Digital Exceeds All Campaign Uplift Benchmarks Via A 12-Month Brand Metrics Study
  • Advertising

Val Morgan Digital Exceeds All Campaign Uplift Benchmarks Via A 12-Month Brand Metrics Study

Val Morgan Digital has announced the results of its 12-month partnership with Brand Metrics, which measures the effect of campaigns running across its stable of high-profile sites, including Fandom, The Latch, POPSUGAR, BuzzFeed, Tasty, and LADbible Group. Brand Metrics is a global technology company with an award-winning brand lift methodology that enables many of the […]

Australian Retirement Trust launches monster of a campaign, by M&C Saatchi and Bohemia
  • Advertising

Australian Retirement Trust launches monster of a campaign, by M&C Saatchi and Bohemia

The super fund has launched a brand campaign to convince Aussie savers that its superannuation is monstrous. The campaign features a large blue monster ridden by a lady called Bev (pictured above), who wants to unleash her “monstrous super on the world”. “In a category that struggles for differentiation, we’re immensely proud of where the […]

News Corp Australia Launches 2024 National Education Advocacy Initiative With Expanded Program
  • Media

News Corp Australia Launches 2024 National Education Advocacy Initiative With Expanded Program

News Corp Australia has launched its second annual national education advocacy initiative with an expanded program. Over the next six weeks, News Corp Australia’s state-based mastheads will tackle critical issues facing the country’s education system, present solutions, and celebrate the hardworking educators making a difference in children’s lives. Kicking off the campaign is Best In […]

Decoding The Consumer Maze: Urban List Report Reveals How Modern Shoppers Spiral From Discovery To Purchase
  • Marketing

Decoding The Consumer Maze: Urban List Report Reveals How Modern Shoppers Spiral From Discovery To Purchase

Lifestyle publisher Urban List has announced the release of its newest proprietary research, this time offering an in-depth analysis of evolving retail customers and how the traditional purchase funnel has evolved into a spiralling consumer loop. The report, titled Add To Cart, draws on responses from over 4,000 Urban List readers across Australia and New […]

Cosmo Returns To Australia!
  • Media

Cosmo Returns To Australia!

Following a hiatus of almost six years, Cosmopolitan is set to return to the Australian market this August, led by Publisher Katarina Kroslakova’s publishing house KK Press in collaboration with Hearst Magazines International. With a mission of embracing, celebrating, and empowering women across the nation, Cosmopolitan Australia is poised to invigorate the women’s lifestyle publication […]

People & Culture Consultancy Human Kind Collective Launches To Plug HR Gap For Media Agencies
  • Marketing

People & Culture Consultancy Human Kind Collective Launches To Plug HR Gap For Media Agencies

Founded by Virginia Scully (lead image), formerly managing partner, – people at independent media agency Hatched, Human Kind Collective has launched today. The First of its kind people and culture consultancy is a people, talent and culture consultancy tailored for the dynamic media and communications industry. “The world of work has dramatically changed and, in […]

‘We Want To Be A Growth Partner, Not Just A Media Buyer Or Someone That Makes Ads’ – Bohemia Boss On Agency’s Ambition
  • B&T Exclusive

‘We Want To Be A Growth Partner, Not Just A Media Buyer Or Someone That Makes Ads’ – Bohemia Boss On Agency’s Ambition

M&C Saatchi Group’s media agency, Bohemia, has turned around its fortunes since Paul ‘Hutch’ Hutchison took the helm 18 months ago. In 2023, the agency won a slew of new business, rolled out a new market proposition and improved employee engagement. Hutch caught up with B&T to explain the next steps in his three-year transformation […]

Initiative’s Geoff Clarke: ‘Youth Hits Targets With Enthusiasm, Experience Hits The Targets You Can’t See’
  • Advertising

Initiative’s Geoff Clarke: ‘Youth Hits Targets With Enthusiasm, Experience Hits The Targets You Can’t See’

There are few in adland with such vast experience as IPG Mediabrands and Initiative’s chief operating officer Geoff Clarke. Starting in the industry more than 30 years ago, Clarke has held positions such as investment director, chief investment officer, client partner and managing director. Speaking on behalf of the Experience Advocacy Taskforce, Clarke explained why […]

The Iconic Teams Up With 5 Aussie Athletes For Latest Campaign
  • Campaigns

The Iconic Teams Up With 5 Aussie Athletes For Latest Campaign

Fashion and lifestyle platform, THE ICONIC, has joined forces with five iconic Aussie athletes – Rohan Browning, Rachael Gunn, Calab Law, Alexa Leary, and Rheed McCracken – in the latest instalment of its ‘Got You Looking’ campaign. Lead image: Rohan Browning, Rachael Gunn, Calab Law, Alexa Leary, and Rheed McCracken Much like THE ICONIC itself, […]

Seven West Media Secures New Director Of News & Current Affairs
  • Media

Seven West Media Secures New Director Of News & Current Affairs

Seven West Media (SWM) today announced the appointment of Anthony De Ceglie as director of news and current affairs and editor-in-chief at Seven West Media. De Ceglie is currently editor-in-chief of The West Australian, The Sunday Times, PerthNow and its suburban newspapers, 19 regional newspapers and SWM’s recently launched The Nightly digital newspaper. He has […]

Seven Network Expands NSW Sales Team With Two New Group Business Directors
  • Media

Seven Network Expands NSW Sales Team With Two New Group Business Directors

The Seven Network has announced the appointment of two new group business directors, James Mielnik and Julia Scales, effective 1 May. The new recruits report to Seven’s NSW sales director, Dan Sinfield, and will be responsible for leading Seven’s relationships with advertisers and their media agencies. A highly experienced sales manager with a media career […]

New PR Subscription Changing The Game For Aussie Start Ups
  • Advertising

New PR Subscription Changing The Game For Aussie Start Ups

A new subscription service is changing the game for Australian start-ups for a fixed cost of less than one thousand dollars a month. In this economic climate we know that start-ups are finding it difficult to afford advertising as well as robust public relations campaigns. Project Ignite empowers these Founders to get some initial cut-through […]

Paul Kent At Centre Of Fresh Scandal After Alleged Street Brawl
  • Media

Paul Kent At Centre Of Fresh Scandal After Alleged Street Brawl

In this week’s edition of sports professionals behaving badly, controversial Daily Telegraph NRL journalist and host of Fox Sports’ NRL 360, Paul Kent, is in hot water (again) over a video posted to social media allegedly depicting him in a violent brawl outside Totti’s in Sydney’s Inner West. The clip allegedly depicts Kent engaged in […]

DiDi Taps Disney’s Tim Farmer For Head Of Brand Marketing Role
  • Marketing

DiDi Taps Disney’s Tim Farmer For Head Of Brand Marketing Role

DiDi has appointed Tim Farmer as head of brand marketing in Australia and New Zealand. Prior to his new role at the rideshare company, Farmer spent eight years at The Walt Disney Company, rising from a partnerships lead to become its marketing director responsible for Disney+, Marvel, Pixar, Searchlight and Nat Geo. “One of the […]

As Sure As Night Becomes Day, The End Of Third-Party Cookies Has Been Delayed
  • Technology

As Sure As Night Becomes Day, The End Of Third-Party Cookies Has Been Delayed

Last week, Google took the not-unexpected step of delaying the end of third-party cookies again. Citing “ongoing challenges” and “divergent feedback” from different corners of the digital advertising industry, Google delayed the end of third-party cookies from the “second half of Q4” to early 2025. Much of the dragging has come from Google having to […]

Fast 10: Scoundrel’s Tim Bullock Explains What Shane Warne & Salt-N-Pepa Have In Common
  • Advertising

Fast 10: Scoundrel’s Tim Bullock Explains What Shane Warne & Salt-N-Pepa Have In Common

In this latest instalment of the Fast 10 series, Greg ‘Sparrow’ Graham chats with Tim Bullock, director and founder of production house Scoundrel. You know Bullock’s work, even if you don’t know his name, having directed huge spots for the likes of VB and Toyota, working with creative agencies such as The Monkeys and Saatchi […]

Outbrain Snatches Chris Oxley From Foxtel Media
  • Advertising

Outbrain Snatches Chris Oxley From Foxtel Media

Outbrain has appointed Chris Oxley as the country manager for Australia, New Zealand, and Singapore. Bringing over 18 years of experience in digital media, Oxley will lead the charge in driving the expansion of Outbrain’s advertising business across ANZ and Singapore. In his role, Oxley will oversee the development and implementation of Outbrain’s commercial strategy […]

oOh!media & POLY Partner With Greening Australia For OOH Awareness Campaign
  • Campaigns

oOh!media & POLY Partner With Greening Australia For OOH Awareness Campaign

To mark oOh!media’s community partnership with Greening Australia, creative and innovation hub, POLY has developed a two-phase campaign that leverages weather triggers and dynamic digital executions to drive brand awareness and donations. Greening Australia is a national not-for-profit organisation with over 40 years of experience restoring Australia’s diverse landscapes and protecting biodiversity. oOh! announced its […]

Are Media Cares For The Carers In Its Latest Social Change Campaign
  • Campaigns

Are Media Cares For The Carers In Its Latest Social Change Campaign

Are Media together with Carers Australia and a coalition of carer support and advocacy groups, are joining forces to call on both the Federal Government and the Opposition to add superannuation to the fortnightly Carers Payment. Last month, The Inquiry into Unpaid Carers recommended the Australian Government consider options to incentivise and recognise the impact […]

In A Fragmented World, Engagement Is King
  • Partner Content

In A Fragmented World, Engagement Is King

Media executives from Australia’s top agencies sat down with B&T TV to discuss how media fragmentation is impacting advertising spend. Few will deny that measurement is key when it comes to deciding where to allocate ad dollars. With media more fragmented than ever, which metrics to use is less clear. As Nik Doble, Mindshare’s national […]

Partner Content

by B&T Magazine

B&T Magazine
Sydney Comedy Festival: Taking The City & Social Media By Storm
  • Media

Sydney Comedy Festival: Taking The City & Social Media By Storm

Sydney Comedy Festival 2024 is live and ready to rumble, showing the best of international and homegrown talent at a host of venues around town. As usual, it’s hot on the heels of its big sister, the giant that is the Melbourne International Comedy Festival, picking up some acts as they continue on their own […]

Global Marketers Descend For AANA’s RESET For Growth
  • Advertising

Global Marketers Descend For AANA’s RESET For Growth

The Australian Association of National Advertisers (AANA) has announced the final epic lineup of local and global marketing powerhouses for RESET for Growth 2024. Lead image: Josh Faulks, chief executive officer, AANA  Back in 2000, a woman with no business experience opened her first juice bar in Adelaide. The idea was brilliantly simple: make healthy […]