Google’s New AdWords Extension Gets A Helping Hand

Google’s New AdWords Extension Gets A Helping Hand

Cloud mobile and online business messaging solutions provider LivePerson has unveiled a way for big brands to use Google’s upcoming AdWords click-to-message ad extension.

The new extension, which will be rolled out in the coming weeks, lets consumers message an advertiser via SMS directly from a pay-per-click ad.

LivePerson has now made it possible for it to work for large enterprises by routing these messages intelligently to the brand’s sales and service professionals on its LiveEngage platform.

The platform tracks and distributes ad responses to teams that may be across geographies, and measures the results.

LiveEngage also provides an optional, pay-for-performance team of people who can answer these SMS conversations and can handle many queries itself, or transfer them to in-house representatives where needed.

Furthernore, LiveEngage enables brands to manage message conversations from many media and communications channels in one solution and one workforce.

LivePerson founder and CEO Robert LoCascio said the company is the first in the world to deliver an enterprise-level messaging platform.

“We already power the messaging of many of the largest brands in the world, and we’ve been working with Google over the past few months with some key customers,” he said.

“We’re excited to add Google’s new format as another way for large brands to connect with consumers.”




Please login with linkedin to comment

Google AdWords LiveEngage LivePerson

Latest News

Sydney Comedy Festival: Taking The City & Social Media By Storm
  • Media

Sydney Comedy Festival: Taking The City & Social Media By Storm

Sydney Comedy Festival 2024 is live and ready to rumble, showing the best of international and homegrown talent at a host of venues around town. As usual, it’s hot on the heels of its big sister, the giant that is the Melbourne International Comedy Festival, picking up some acts as they continue on their own […]

Global Marketers Descend For AANA’s RESET For Growth
  • Advertising

Global Marketers Descend For AANA’s RESET For Growth

The Australian Association of National Advertisers (AANA) has announced the final epic lineup of local and global marketing powerhouses for RESET for Growth 2024. Lead image: Josh Faulks, chief executive officer, AANA  Back in 2000, a woman with no business experience opened her first juice bar in Adelaide. The idea was brilliantly simple: make healthy […]