Call Centres Could Be A Casualty Of COVID-19: Report
Call centres set to be a CV-19 casualty. With call centre hold music probably having to move to p@rn soundtracks.
LivePerson Announces Social Media And Email Integrations
Conversational commerce platform LivePerson has today announced the launch of SocialConnect and EmailConnect, which wil...
LivePerson Launches Customer Intent AI
AI is set to understand customers better than human shop attendants, which to be honest, isn't that hard.
Study: 52% Of Gen Xers & Baby Boomers Have A ‘Nemesis’ Brand
Want more brand loyalty? History shows the addition of caffeine, sugar, nicotine or alcohol can provide that in spades.
Report: The Ys And The Zs Now Message More Than They Talk To One Another
Study confirms the Ys and Zs prefer to message than talk in person, which is good news if your friends have halitosis.
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Why Messaging Apps Are The Only Way To Grow Your Brand
In this guest post, Steven Fitzjohn (pictured below), regional vice president for the Asia-Pacific region at LivePerson,...
Opinion
LivePerson Adds Mobile Messaging Service To Foxtel App
LivePerson, a provider of cloud mobile and online business messaging solutions, has announced that Foxtel has incorporat...
Google’s New AdWords Extension Gets A Helping Hand
Haven't a clue about Google AdWords click-to-message ad extension? Well, this will be a soothing balm to the brain.
