Call Centres Could Be A Casualty Of COVID-19: Report
Call centres set to be a CV-19 casualty. With call centre hold…
LivePerson Announces Social Media And Email Integrations
Conversational commerce platform LivePerson has today announced the launch of SocialConnect and EmailConnect,…
LivePerson Launches Customer Intent AI
AI is set to understand customers better than human shop attendants, which…
Study: 52% Of Gen Xers & Baby Boomers Have A ‘Nemesis’ Brand
Want more brand loyalty? History shows the addition of caffeine, sugar, nicotine…
Report: The Ys And The Zs Now Message More Than They Talk To One Another
Study confirms the Ys and Zs prefer to message than talk in…
Why Messaging Apps Are The Only Way To Grow Your Brand
In this guest post, Steven Fitzjohn (pictured below), regional vice president for…
LivePerson Adds Mobile Messaging Service To Foxtel App
LivePerson, a provider of cloud mobile and online business messaging solutions, has…
Google’s New AdWords Extension Gets A Helping Hand
Haven't a clue about Google AdWords click-to-message ad extension? Well, this will…