Infographic: 64% Of Aussies Say Banks Use Confusing Language (& 50% Think The Banks Are Evil!)

Infographic: 64% Of Aussies Say Banks Use Confusing Language (& 50% Think The Banks Are Evil!)

A new global study into how customers view their banks is relatively good news for the Aussies ones, with over 70 per cent of Australians surveyed saying their bank was competent.

However, in less flattering news some 40 per cent of Australians say they don’t trust their bank.

The survey by YouGov polled over 12,500 people in UK, US, UAE, Europe and Asia Pacific and found across the world there are huge differences in perceptions of trust and respect for banks.

In Australia, 60 per cent of Aussies say they trust banks. In terms of respect, almost 60 per cent of Aussies say they respect banks. More than 70 per cent of Aussies agree that the banks they use are competent and know what they are doing. Half of the respondents in Australia also agree that banks are a force for good, and slightly less than half agree that banks act in their customers’ best interests.

But how does it compared to the rest of the world? Perhaps unsurprisingly, the European countries surveyed are generally the least positive, while in Asia there is more variance.

People from Thailand have a mostly positive impression while, perhaps due to the persistently stagnant economy, people in Japan are less optimistic. Australia and the US have responses that are generally more in the middle of the road.

In the wake of the 2008 financial crisis, Americans seem to be largely more forgiving of financial institutions than Europeans, while Australians, less affected by the crisis on the whole, seem fairly neutral towards the industry.

Details of the survey can be found in the below infographic

Finance international Omnibus-1 new




Latest News

Avid Collective Nabs Niki Jones From Junkee Media As New Head Of Enablement & Operations
  • Media

Avid Collective Nabs Niki Jones From Junkee Media As New Head Of Enablement & Operations

Avid Collective has officially announced the appointment of former Scout Publishing and Junkee Media executive Niki Jones (lead image) as its new head of enablement operations. In the newly created role, Jones will be responsible for overseeing operational activities across various arms of business with a focus on partner engagement. “Niki’s appointment comes at an […]

Asembl Luanches Golden Gaytimes Inspired Biscuits In Partnership With Griffin’s Marvels
  • Campaigns

Asembl Luanches Golden Gaytimes Inspired Biscuits In Partnership With Griffin’s Marvels

Brand extension agency Asembl has whipped up a wonder in every bite with the partnering of Streets’ Golden Gaytime and Griffin’s Marvels for the first ever Golden Gaytime Inspired Biscuits. Available now from Coles stores nationally and online, the Griffin’s Marvels Golden Gaytime Inspired Biscuits are a wonder in every bite – irresistible Golden Gaytime […]