UK agency Flourish – a digital creative and planning agency, specialising in understanding complex customer journeys and driving action – opened its Australian offices in July 2015 and hasn’t stopped growing – now Flourish is welcoming David Ryder and Cecilia Palmero to the team.
CRM specialist, David Ryder takes on the role of general manager. Ryder brings over 15 years’ experience across digital channels to Flourish. He started his career in the UK where he was responsible for email marketing activity within BT Retail.
Subsequent roles included manager/director of client development at Experian Asia Pacific, digital director at Red Eye International and group account director at Global Red. Ryder joins Flourish from Citrus where he was head of existing business.
He said: “I’m excited about leading the agency and building the momentum from the successes we’ve had to date. I was attracted to the unique proposition we can provide to Australian clients leveraging the wealth of proven UK experience.”
Cecilia Palmero joins the team as an account executive with CRM experience working for Radiometer Pacific and Lane Love Council.
Rich Hartson, Flourish’s joint managing director and co-founder commented: “It’s great to have two incredibly skilled people joining Flourish. With key clients Samsung and William Hill, Flourish is only growing stronger, we are definitely looking forward to producing more great work and winning new business with David and Cecilia on board.”
With a parent company based in the UK, Flourish can draw on the deep experience of one of the UK’s leading Customer Journey agencies. Flourish’s UK office also means they can provide 24 hour creative and strategic support, and is proving itself as an influential marketing agency in Australia.