Squiz Brings User Accessibility To Vision Australia

Squiz Brings User Accessibility To Vision Australia
SHARE
THIS


What best describes you?

Vision Australia has selected technology consultancy Squiz to revitalise its intranet system. Squiz’s solution integrated the latest accessibility technology and design to drive collaboration and enable more effective customer service to be delivered by Vision Australia’s 700 employees, approximately 15 per cent of which have visual impairment.

Vision Australia sought to replace its intranet, developed almost a decade ago, with one which not only engaged all users through intuition, social functions, and ease of use, but also met the extensive accessibility requirements to service its employees.

The previous intranet did not address the issue of accessibility in a way that made the design functional or encouraged engagement.

The organisation had also come to rely heavily on email as an alternative, which slowed its processes down. Overall, information and knowledge between teams had become siloed, and it was difficult to break out of existing processes due to the complex accessibility required of its technology and information systems.

“Vision Australia had very specific requirements that did not simply call for an ‘out the box’ service,” says John-Paul Syriatowicz, Group CEO of Squiz (pictured).

“We needed to find a solution whereby employees could share knowledge in real-time with relevant team members, as well as integrate the social functionality that we have come to expect from our professional intranets, including posts, tagging, and video and photo sharing.”

Squiz built the intranet and its unique functions from the ground-up to meet the requirements of the system in terms of accessibility.

It was essential the intranet was functional to all users across a range of devices and encouraged increased collaboration both professionally and socially.

In order to increase productivity and encourage users, the end product was designed to be an efficient and attractive information repository which decreased reliance on email and promoted knowledge sharing. Sharing could be conducted between peers, across teams, or company-wide, according to relevance to the end user.

Single sign-on across multiple platforms gave users the confidence to switch between applications and devices as needed.

Most importantly, staff in the field were able to send information, questions, documents, images and more for immediate response from others in the company in order to resolve client issues faster. Effectively, the new intranet became a cross between a social network and a knowledge center for staff, who could tap into this resource as and when needed.

“We are thrilled with the end result,” said Ron Hooton, CEO of Vision Australia.

“Squiz’s system was so intuitive and so familiar that those who use consumer websites and known social media platforms required little to no training at all.

“Within the first two weeks, 20 user groups were created, including professional information exchanges and even footy tipping competitions.”

Squiz is currently working on the next round of improvements to an already agile intranet for Vision Australia, including a user dashboard enabling users to have a quick overview of everything relevant to them in one place.

Please login with linkedin to comment

Latest News

The Advertising ID Consortium Welcomes New Platform Partners
  • Advertising

The Advertising ID Consortium Welcomes New Platform Partners

The Advertising ID Consortium – the open identity solution for the digital advertising ecosystem – has announced new platform partners. Since the Consortium’s announcement in May 2017, the founding members have established a governance framework and product specification that includes an open and standardised cookie and accessible people-based identifiers, delivered in a secure, privacy conscious […]

Marketing Melodies Partners With Spotify-Backed Soundtrack Your Brand
  • Marketing

Marketing Melodies Partners With Spotify-Backed Soundtrack Your Brand

Australian in-store music provider Marketing Melodies has announced an exclusive reseller agreement with Spotify-backed Soundtrack Your Brand for the Australia and New Zealand markets. Founded in Sweden in 2013, Soundtrack Your Brand was developed to kill bad background music. Its flagship solution, Soundtrack Business, is a music streaming platform licensed for commercial and public spaces. The […]

Social Garden Becomes First Bronze Snapchat Certified Partner In Australia
  • Advertising
  • Marketing

Social Garden Becomes First Bronze Snapchat Certified Partner In Australia

Customer acquisition firm Social Garden has become the first business in Australia to achieve Bronze status on Snapchat. Among the new benefits Social Garden will receive as a result of its Bronze status is access to beta versions of Snapchat data tools, such as the Snapchat Conversion Pixel, as well as being among the first […]

Hypetap Appoints Nuffnang’s Chris Morfis As GM
  • Marketing

Hypetap Appoints Nuffnang’s Chris Morfis As GM

Influencer marketing player Hypetap has made its second senior hire in less than a month, appointing Chris Morfis as the company’s general manager. Joining from influencer marketing provider Nuffnang Australia, Morfis will guide Hypetap’s growing team, providing strategic direction to accelerate the company’s growth, as well as leading operations and managing relationships with key partners. Morfis’ appointment will […]

On Air sign in a studio broadcasting via radio, podcast or wireless transmission.
  • Media

ARN Announces Departure Of Content Director & Radio Veteran

Australian Radio Network (ARN) has announced that Charlie Fox, content Director for WSFM and The Edge, and WSFM morning announcer Ron E Sparks, have departed. Fox has been with ARN since 2005, and Sparks joined WSFM in 2002. ARN national content director Duncan Campbell said the departure of Fox and Sparks are part of the […]

OMD Announces New MD For Melbourne
  • Media

OMD Announces New MD For Melbourne

OMD unveils new Melbourne MD, and it certainly wasn't among any of B&T's picks. Not that we were picking, mind you.

Sydney Festival Chooses Brightcove To Enhance Online Video Content
  • Media

Sydney Festival Chooses Brightcove To Enhance Online Video Content

Video cloud service Brightcove has announced that Sydney Festival has selected the platform to improve its user experience through online video content. Brightcove will do so by removing third-party branding and pre-roll ads, as well as adding autoplay functionality, ahead of the event in January. Leveraging the Brightcove video platform to host and publish video […]

Does Your Christmas Marketing Suck?
  • Opinion

Does Your Christmas Marketing Suck?

Remember the old Palmolive soap ad that asked, "Don't wait to be told"? This is sort of similar, albeit sans any suds.

Opinion

by Peter Harris

Peter Harris
Queensland Anti-Porn Crusaders Cop Ad Ban
  • Campaigns

Queensland Anti-Porn Crusaders Cop Ad Ban

We have a strident anti-pornography policy at B&T. Earphones must be worn at all times and strictly no little people.

by B&T Magazine

B&T Magazine
Nature’s Way Celebrates Big Things Little People Do In UCG Videos Via Wavemaker & Storyful
  • Advertising
  • Campaigns
  • Marketing

Nature’s Way Celebrates Big Things Little People Do In UCG Videos Via Wavemaker & Storyful

Health and wellbeing company Nature’s Way is celebrating the achievements of kids in a series of relatable and entertaining online videos that tug at the heart strings of parents. Instead of using actors to tell the brand story of Nature’s Way’s Kids Smart supplement range, Storyful has helped Wavemaker to license user-generated content clips of […]

DEC PR Wins Hisense Account
  • Marketing

DEC PR Wins Hisense Account

Electronics and whitegoods specialist Hisense has announced it has appointed DEC PR to lead its strategic communications remit in the local market, following a competitive tender process. DEC PR will work to support its brand building activities and managing corporate communications. The agency’s work will integrate closely with Hisense’s other marketing partners. Andre Iannuzzi, marketing […]