Women Leading Tech: OpenX’s Audrey Michelin On Adtech, Publishers & Being Overlooked
Audrey Michelin, OpenX’s director of account management, tells us about her journey in the world of adtech, from ad ops to online publishers and then back to the tech side.
As a finalist in two categories for the Women Leading Tech Awards, a member of the IAB’s Tech Lab, and part of The Women in Programmatic Network’s leadership team, Michelin’s range of experience makes her the perfect person to talk about the issues affecting women in the industry.
Can you tell us a bit about your career and how you got to OpenX?
Audrey Michelin: I have had a couple of careers in my life. Before I got into adtech, I was working in event management — where I picked up a lot of transferable skills. Then, I started working at ARN, the radio network on the sponsorships team and in ad ops. I left there to go and work for Sizmek which was amazing. I had learned about programmatic working in ad ops and to see the back end of it was super interesting. I was able to better understand how a DSP works, how data matching works, and what clients were looking for. Each of these experiences was really insightful and helpful for my development.
After I left Sizmek I went back to a publisher. I was the group director of digital product at Foxtel Media for a couple of years. That experience really allowed me to get my hands dirty, in terms of learning all of the tech and how programmatic works on the back end. I also led a team of product managers and technical product managers. I had the chance to build my team and I hired three amazing, smart, and very capable women as Product Managers. We worked on some really major projects and I learnt a huge amount in that time, not just technically but also about leadership
From there, I applied for a job at OpenX because I was keen to get back into a client-facing role. This job is the best of both worlds because I am client-facing and commercially focused but I still get to learn and talk about tech. In my current role, I lead the account management team in ANZ but I’m also looking after SEA and North Asia at the moment. I really enjoy being in leadership roles because I get to help other people be successful, which has always been my main driving factor.
Did you notice a difference going from publishers to the tech side of advertising?
AM: The language is very different. You realise most people don’t know what you’re talking about, which is fine, because they often don’t need to. The goals are very different, when you’re working on the publisher side, your goal is to increase revenue without compromising the user experience. We’re trying to optimise to help businesses increase their yields but in very different ways than the publisher would go about it. In adtech, you also see so many more publisher setups, complexities and challenges than working for a single publisher. In the best way, it forces you to learn so much more about the tech and the commercial concerns of the publishers.
Did you notice any differences as a woman in those industries?
AM: When I was in product, I was often the only woman at the table. I’m a pretty loud and confident person so it was super frustrating to be spoken over. There were a number of times when I would have the information and the knowledge but I would be ignored, spoken over, and not given the same respect that other people in the room would be given.
For example, in some meetings there would be a technical product manager with me and I would be the one leading the conversation, but they would just keep talking to him. He would say, ‘Audrey knows this’ or ‘you should ask Audrey this question.’ When you’re the only woman in a technical role you can sometimes get overlooked. At OpenX, there are a lot of women in technical roles, which is amazing.
In adtech, from what I’ve seen and from the companies I’ve worked with, it seems to be moving forward at a faster pace when it comes to having that balance of women; however, we haven’t seen a huge change in senior leadership yet. I feel positive that we will get there, but we need to continue to push for it.
Why do you think you were spoken over and overlooked?
AM: It’s the patriarchal society we live in. In the past, the man was the breadwinner and the one with the technical knowledge, and that was a result of the way our society was set up. Women have historically been seen as more emotional and even hysterical.
That’s not good for anyone. Most people don’t benefit from living in the patriarchy. The way our society runs is getting better. A lot of men who have daughters who have entered the workforce are less traditional in their thinking, but the change is very slow. One thing that frustrates me is when people say, ‘The world is changing, you just have to be patient.’
The world is changing but it needs to be faster and there needs to be a more concerted effort to change it. Not just for women, either. It should be for all diversity. I’m a middle-class white woman, so I still have a level of privilege that women of colour, women with disabilities, or queer women don’t.
I want to make sure that we have diverse representation in our industry and particularly in leadership because that’s where the decision-makers are. Decisions that are made without considering a multitude of viewpoints are flawed.
What steps has OpenX taken to make women feel empowered in the company?
AM: The most important thing for me is that I have a great boss, who is really supportive and understanding of the challenges women face. The APAC team is actually majority female, which I think is pretty cool. My boss is very supportive and likes to put us at the forefront. He’s really conscious of the fact that sometimes you have to do a little more work with women to get them to speak up and represent themselves.
With OpenX as a company, there is a slight under-representation of women in very senior positions. However, it has been acknowledged and the company has set goals to have even representation at all levels. We’re very focused on overall diversity, as well.
We have a really good referral programme and if you refer a woman or a person of colour for a job, you get double the bonus. We also have a Women in Tech group, which I sit on the committee of. That group is there to connect all the women in the organisation who otherwise wouldn’t meet, talk through issues, provide training and mentoring, and advocate for women within OpenX. We also have a pride group called OutX to make sure that the LGBTQI+ community is supported and represented within the company.
The UN’s International Women’s Day had a tech theme this year. What does that mean to you?
AM: I think it’s great. Everything is technological these days and, as I said before when there is no diversity in the room, decisions, products, and systems are inherently flawed. I think it’s so important to acknowledge the role that women play in developing technology and to lift women in the industry up.
It’s also important to acknowledge that sometimes technology is developed that is not to the benefit of women. For example, AI is based on learning and algorithms, it depends on who is teaching it. We can have all this technology, but if it isn’t built with diverse information, viewpoints, and data, then it’s making flawed decisions because it is not being given all the information.
Even mobile phones are made to be held by men’s hands. They’re often too big for women, which is wild, to me. It’s the little things that disadvantage women on a day-to-day basis that we don’t think about.
It’s also really important to acknowledge that many women in the world don’t have any rights, access to education, or access to health care. There is lots of technology that could be developed to help those women. If we can start coming up with ways to give all women access to their basic needs we can go up from there.
You have been at OpenX for a little over two years, what have you seen change in the company in that time?
AM: The company has put a focus on diversity, which is really important. When I first started, I wouldn’t say that the company was not thinking about it, but it wasn’t at the forefront and it wasn’t measured. Now it is.
I really like that OpenX was able to say, ‘Hey, we’re not doing the best at this, we’re going to get better, here’s how we’re going to do it and measure it.’
That transparency, visibility, and accountability is great. There is also a real focus on the people who work for the company. We have a Slack channel set up to celebrate wins that anyone can post about anything they’ve achieved and everyone is really supportive.
Honestly, I would say that this is probably one of my favourite companies that I’ve worked for and it’s the accountability and transparency that really puts them above everyone else.
What changes would you like to see in the tech industry more broadly to empower and help women affect change?
AM: It’s really important to acknowledge the strength that women bring to an industry. We think and have different experiences to men. What would be great is to have more companies investing in outreach programmes for younger women to support their interest in STEM. We need to reach younger women before they are told that they can’t do something or that they’re not smart enough.
I’d also like to see more transparency from companies around their gender pay gaps and their hiring at senior levels and on boards.
A lot of the time at trade events you see a panel full of white men, hopefully, in the future, there will be more diversity in every way.
I’m also a member of the leadership committee for the Women In Programmatic Network, which I’m really proud of.
It’s one of the most rewarding things I’ve been able to do. The goal is to share knowledge, make contacts within the industry, and also help upskill women so that they can advocate and fight for themselves with the ultimate goal of reducing the pay gap. We have monthly meetings where someone from the group shares their knowledge of a particular topic. I ran one on sustainability in media and we have had sessions on many other topics. We also do a lot on self-development, as well. We recently had a session on how to set up your LinkedIn profile properly and for International Women’s Day, our focus will be on financial literacy and the way women can advocate for themselves.
Groups like that are really important. They give women a chance to connect with women they wouldn’t otherwise meet and have conversations about what they’re doing, what their experience has been like and how to navigate it, rather than waiting for a panel to come up at a trade event where a sales leader and just says, ‘Oh, you just have to work really hard.’ I would encourage all women who are working in the industry to join the group or one similar. You’ll learn so much, make amazing connections and hopefully walk away with the confidence to fight for what you’re worth.
Latest News
Kantar: AVOD Subscribers Double In 12 Months
Study finds Aussies happy to watch ads on their streaming services. Or, are they just putting the kettle on more often?
Val Morgan Digital Exceeds All Campaign Uplift Benchmarks Via A 12-Month Brand Metrics Study
Val Morgan announces it has exceeded all its campaign benchmarks. Still can't get under an hour for the City To Surf.
Australian Retirement Trust launches monster of a campaign, by M&C Saatchi and Bohemia
Get offered a seat on the bus today? Knees creak like an old pirate's galleon? This retirement ad may be of interest.
Print Audits To Discontinue As Audited Media Association Of Australia Pivots To Support Influencer Marketing
Is it just B&T or are audits in the media industry suddenly becoming murkier than Roxy's husband's tax returns?
News Corp Australia Launches 2024 National Education Advocacy Initiative With Expanded Program
News Corp set to shine a light on the nation's schools in new series, giving illegal bikie gangs a well-earned rest.
Decoding The Consumer Maze: Urban List Report Reveals How Modern Shoppers Spiral From Discovery To Purchase
Latest report unravels a shopper's journey from the joy of discovery through to a nasty letter from a debt collector.
Cosmo Returns To Australia!
Ever get the feeling we've weirdly warped back to 1988 at the moment? Confirm it with the relaunch of Cosmo in print.
People & Culture Consultancy Human Kind Collective Launches To Plug HR Gap For Media Agencies
Does the very mention of HR have you struggling to remember last year's Christmas party? Get the sweats with this news.
‘We Want To Be A Growth Partner, Not Just A Media Buyer Or Someone That Makes Ads’ – Bohemia Boss On Agency’s Ambition
B&T's chatting with Bohemia boss Paul ‘Hutch’ Hutchison. Although we do think 'the dagger' a far superior nickname.
Initiative’s Geoff Clarke: ‘Youth Hits Targets With Enthusiasm, Experience Hits The Targets You Can’t See’
Initiative’s CCO Geoff Clarke on the value of experience in agencies. Not to mention quoting lines from Pulp Fiction.
The Iconic Teams Up With 5 Aussie Athletes For Latest Campaign
Fashion label brings in the athletes for new campaign, many of whom appear to have prepped with re-runs of Zoolander.
Seven West Media Secures New Director Of News & Current Affairs
After a tumultuous few weeks, Seven unveils director of news & current affairs. And B&T never uses tumultuous lightly.
Seven Network Expands NSW Sales Team With Two New Group Business Directors
Seven ramps up its NSW sales team. Both of whom are well versed in pronouncing Manu Feildel's croque-monsieur.
New PR Subscription Changing The Game For Aussie Start Ups
Need better PR? You can now buy it via a monthly subscription. Price does not include a fascinator or Moet piccolos.
Paul Kent At Centre Of Fresh Scandal After Alleged Street Brawl
Do you long for the fights, gouges & testicle grabs of footy's glory years? So too, it appears, does Paul Kent.
DiDi Taps Disney’s Tim Farmer For Head Of Brand Marketing Role
Disney's Tim Farmer shifts over to rideshare company DiDi. Taking with him his Donald Duck coffee mug & mouse ears.
As Sure As Night Becomes Day, The End Of Third-Party Cookies Has Been Delayed
The question remains: what will we see first? The end of cookies, alien invasion or Jesus's second coming?
Fast 10: Scoundrel’s Tim Bullock Explains What Shane Warne & Salt-N-Pepa Have In Common
It's a Fast 10 with Scoundrel's Tim Bullock. Make it sound even faster by sucking on helium while reading it.
Outbrain Snatches Chris Oxley From Foxtel Media
Foxtel's Chris Oxley shifts over to Outbrain, but not before having his press photo taken in the wilds of the Daintree.
oOh!media & POLY Partner With Greening Australia For OOH Awareness Campaign
Like to quell the road rage with super cute pics of fluffy marsupials? This outdoor's just the ticket.
Are Media Cares For The Carers In Its Latest Social Change Campaign
Are Media calls on the government to add super payments to carers' payments. Remains silent on AUKUS, however.
In A Fragmented World, Engagement Is King
Today, B&T TV's talking fragmentation & engagement. But not in a down-on-one-knee sense of the word.
Kyle Sandilands On Advertising: “We Want Return Business. It’s No Good Just Taking Someone’s Money”
Kyle & Jackie O finally arrive on Melbourne radio. As yet, no sign of the monotonous and bitter AFL-NRL debate.
Sydney Comedy Festival: Taking The City & Social Media By Storm
Sydney Comedy Festival 2024 is live and ready to rumble, showing the best of international and homegrown talent at a host of venues around town. As usual, it’s hot on the heels of its big sister, the giant that is the Melbourne International Comedy Festival, picking up some acts as they continue on their own […]
Global Marketers Descend For AANA’s RESET For Growth
The Australian Association of National Advertisers (AANA) has announced the final epic lineup of local and global marketing powerhouses for RESET for Growth 2024. Lead image: Josh Faulks, chief executive officer, AANA Back in 2000, a woman with no business experience opened her first juice bar in Adelaide. The idea was brilliantly simple: make healthy […]
Is Meta’s New AI Chatbot Too Left-Wing?
Meta's chatbot accused of being left-wing after being caught wearing a Che Guevara T-shirt & listening to Billy Bragg.
TV Ratings (23/04/2024): Why Did No One Tell Angela That Farmer Wants A Wife Is Set On A Farm?
As wonderful as this headline is, let's face it, we all know an 'Angela', don't we?
PubMatic Unveils New AI Partnership To Turn Social Posts Into Ads For Any Digital Channel
Here's some nifty tech for turning social posts into ads. Assuming said posts aren't one-star character assassinations.
Intuit Mailchimp Makes A Splash With Its First Australian Brand Campaign
Ever laugh along at a gag you didn't get so as not to appear dumb? Get ready for more feigning with this new work.
GumGum’s Rob Hall: Advertisers Can No Longer “Rely On Binary Descriptions” Of Consumers
If anyone's got their finger on adtech's pulse, it's Rob Hall. He also avoids using the good paper in the office printer
Mastercard Nabs Florencia Aimo From Marriott International
Marriott International's Florencia Aimo jumps from the hotel business to the exploitative credit card one.
Bastion Agency Appoints Cheuk Chiang As New ANZ CEO
Cheuk Chiang takes the reins over at Bastion Agency. But not the rains down in Africa.
Spotlight On Sponsors: Major Sponsorship Wins After A Disappointing Week In Sport
B&T continuing our deep dive into local sport sponsorships & that's despite not a single offer of a free ticket as yet.
Macca’s Marketing Director, Samantha McLeod On Big Mac Chant: “What Was Once Old Is Now Cool Again”
Macca's using the power of nostalgia in latest Big Mac campaign. Well, only for those who've ever eaten one sober.
World Premiere Of Midnight Oil: The Hardest Line To Open Sydney Film Festival 2024
Oil's biopic to open Sydney Film Festival. Here's hoping Molly Meldrum will take his pants down at the premiere.
Entries Are Now Open For The 2024 Brandies, IntelligenceBank’s Annual Brand Marketing Awards
The Brandies are, of course, a prestigious marketing gong and not the mystery tipple favoured by nannas everywhere.