Customer experience (CX) agency Lavender has kicked off its search for the CX stars of the future with the launch of the 2018 Genus Graduate Program.
Now in its third year, the successful graduate program offers permanent full-time positions and a generous starting salary to bright and ambitious graduates interested in a career in marketing and communications. Applications close on Monday 18 September.
Lavender recruited five graduates in the 2016 Genus intake and six in 2017, with 10 of the 11 still employed by the agency.
This year, Lavender is offering up to eight graduates the opportunity to work across different parts of the business, from account management to strategy, design and experience design, as well as data and technology, in the agency’s Sydney and Melbourne offices.
Genus applicants undergo a rigorous interview process, which helps Lavender identify their strengths and which roles they will thrive in best.
Following an initial interview, shortlisted candidates respond to a client brief and meet the Lavender team at Friday drinks for a culture sense-check before the final six are selected.
The grads are screened, interviewed and selected by the agency’s head of talent, Tess Lavender, as well as the Genus grads from the previous years (pictured above).
“In an industry with a very real skills shortage, we often struggle to find people with CX experience and a collaborative focus, but we can grow them,” Lavender said.
“Our 10 Genus graduates so far have become invaluable and loyal members of the team in a short period of time, and we can’t imagine the agency without them.
“Our focus at Lavender since the agency first opened its doors has been to put people first. The Genus Graduate Program is the embodiment of this strategy, and is an integral part of Lavender’s commitment to investing in our industry’s future leaders.”
To recruit candidates, 2016 and 2017 Genus Grads will visit lecture theatres to talk about life as a grad at Lavender, the agency’s culture and the industry as a whole.
A university-focused campaign will drive interested grads to the dedicated Genus Graduate Program responsive website (with mobile and tablet versions) where they can watch a video outlining the benefits of the program and then apply online.
As paid full-time employees from January next year, all Genus 2018 grads will have access to Lavender masterclasses led by internal and external industry experts, as well as industry courses paid for by the agency.
After six months of employment, they will be rewarded with a 10 per cent pay rise.
ESPN and the National Basketball League have extended their broadcast partnership for a further three seasons as part of an expanded television rights package. ESPN and the National Basketball League announce a new expanded agreement that will run for three seasons, until the end of the 2023/24 NBL season. The landmark broadcast deal comes with […]
Sydney-based co-working startup, Workit Spaces, announced today the launch of ‘Beyond The Store’, a six-part web series to uncover the smarts and passion behind successful Australian eCommerce businesses. Workit Spaces has gone where no other coworking hub has gone before, by investing over $100,000 to tell the stories of six Australian eCommerce businesses and how […]
In light of the prolonged lockdown occurring throughout New South Wales, Semi Permanent Sydney has announced new dates for this year’s festival. It will now take place between 17-19 November 2021 at Carriageworks. “Our mission, always, is to craft the best and most valuable experience for both our speakers and audience, and to ensure the […]
Acast, the independent power source of podcasting has teamed up with Comscore to provide brand suitability controls for brands advertising through the Acast Marketplace. This new innovation is part of a global partnership with Comscore, and will be available to all advertisers working with Acast Australia and New Zealand. The brand suitability solutions offered by […]
Social media management solutions company Hootsuite, has announced that Maggie Lower has joined the company as chief marketing officer. Lower will own the brand’s overall global strategy, demand generation, communications, and events. Prior to joining Hootsuite, Lower was the global chief marketing officer at Cision, the first chief marketing officer at TrueBlue, and has held […]