Following a competitive pitch process, the Transport Accident Commission (TAC) engaged alt/shift’s Behavioural Change division to launch ‘Dear Driver’, a new campaign using traffic infringement letters to share real stories of people who have experienced road trauma.
The behaviour intervention campaign was developed by alt/shift’s behavioural scientists Kate Napoli and Maddy Chambers, directly targeting Victorian traffic infringement recipients by reminding them that a fine is not the worst thing that can happen to them.
People who receive an infringement notice will also receive a personal letter written and signed by Victorian SES first-responder Mark, reflecting on his first-hand experience with road trauma. The letters also feature a QR code inviting people to hear Mark’s story. Even if they choose not to click at this stage, the user journey leads offenders through multiple opportunities to view content – offenders will also be targeted with offence-specific stories on the Fines Victoria website, from other Victorians whose lives have been impacted from various risky road behaviours.
The final step of the campaign asks people to make a pledge to drive safely, by signing their name and clicking a ‘commit’ button.
With more than 7,000 driving infringement notices issued across Victoria each day, TAC CEO Tracey Slatter highlighted what a unique opportunity this campaign provides to communicate directly with known offenders.
“‘Dear Driver’ is a bold initiative, speaking directly to those who need our message most. Through empathy and real-life stories, we hope to ignite a change in behaviour and pave the way to safer roads,” Slatter said.
“Road safety is more than rules and penalties – it’s about people’s lives. By connecting with offenders on an emotional level, we hope to bring about a cultural shift towards safer decision-making on our roads,” concluded Slatter.
Kate Napoli, alt/shift’s national behavioural science & strategy director emphasises there is no single solution for changing complex road behaviours, so alt/shift/ needed to find a creative opportunity to intervene. “This campaign was a collaborative process with the TAC and its partners to reach road user, using a very unexpected channel,” said Napoli.
“The beauty of the campaign is that the message is being told directly to those who need to hear it most, by real people who have experienced the consequences first-hand”.
“We’re committed to applying a scientific approach to any communications challenge to ensure that great ideas and creative execution spring from a platform of behaviour change strategy – to optimise the likelihood of success,” said Anton Standl, alt/shift/ director.
CLIENT: The Transport Accident Commission (TAC)
● Tracey Stone – CRM Manager
BEHAVIOURAL CHANGE DIVISION (alt/shift)
● Kate Napoli – Behavioural Science & Strategy Director
● Maddy Chambers – Strategist & Behavioural Scientist
● Anton Standl – Director
● Sophie Truter – Group Account Director
● Anna Fullerton – Group Creative Director
Early bird ticket prices for Cannes in Cairns 2024 are ending soon, so you’ll need to move quickly to save money on the hottest ticket in town (or anywhere!). You have until 31 March to secure your ticket at the discounted price of $1,979.99 inclusive of GST. What’s more, you can get even tastier discounts […]
Marking a historic moment, THE LUME Melbourne will welcome original pages from Leonardo da Vinci’s Codex Atlanticus to Australian shores for the first time, as they touch down on March 9, before going on display to the public from March 16, when Leonardo da Vinci – 500 Years of Genius presented by Webuild opens to […]
Eyeota, a Dun & Bradstreet company and a global source of data for digital marketing, have selected Proximic by Comscore, a leading provider of audience and content targeting solutions for programmatic activation, as its preferred partner for making its full taxonomy of audience segments available for contextual cookieless targeting.
To promote the launch of its latest campaign, ‘Finding Brisbane’s Best Cafe’, The Coffee Commune (TCC) harnessed the power of radio, digital and programmatic OOH. The seven-week campaign also served to increase The Coffee Commune’s membership, and via TFM Digital, it saw a record 39,633 entries garnered (28,774 unique), with 880+ cafes nominated. Teaming up […]