Seeing The Wood For The Trees – Will Environmental Claims Trip Advertisers Up?
Adverts, by and large, reflect the society they’re marketing to. Adverts that would have broadly been deemed acceptable one day can appear inconceivable just a few years later.
Updated: 28/2 with clarification on the ACCC’s role.
Around 1948, Philips Lamps was boasting that its halogen lightbulbs were “Easy on the eyes…” with a young woman wearing a swimsuit superimposed over the top of the pictured lightbulb.
Between 1977 and 1980, Winfield cigarettes was running its brand platform — though it wouldn’t have been called that at the time — with the slogan “Anyway, have a Winfield.” But just a few years later in 1981, BUGA-UP produced a spoof advert showing a man in a wheelchair smoking through a hole in his throat after a tracheotomy as a candidate for a Marlboro Man contest.
As a more current example, Australia has no specific rules on advertising junk food to children. In the UK, meanwhile, a proposed ban on fast food TV advertising until after 9 pm has been pushed back until 2025.
But, when it comes to environmental claims, the EU has begun to push forward with anti-greenwashing rules. At present, it is the only national or international body looking at the topic.
In Australia, there are efforts to hold advertisers accountable for their eco-friendly claims. The Australian Association of National Advertisers (AANA), for example, has brought forward the review of its Environmental Claims Code. However, no companies will get taken to court for breaking the code, instead, ads will get pulled and brands told to try again.
ASIC and the Australian Competition & Consumer Commission (ACCC) have issued fines and infringement notices to a group of companies. The ACCC also has investigations underway into packaging, consumer goods, food manufacturing, and medical device sectors for alleged misleading environmental claims. It is also proactively reviewing claims in ads from clothing, white goods, energy, car, packaging, and household cleaning brands.
“Greenwashing erodes the simple principle that sits behind the relationship between a brand and people – trust,” said James Walker-Smith, general manager of Leo Burnett.
“At a time when consumers are increasingly looking to use their purchasing power to better reflect their own values, misleading claims around sustainability are particularly pernicious.”
Changes to advertising rules to try and eliminate unsubstantiated or misleading environmental claims, while important and necessary, could change the face of advertising rules.
Read part one of the series: It’s Not Easy Being Green – Does Advertising Have a Problem With The Environment?
Levelling the playing field
“My assumption would be that [greenwashing] rules would be more applicable to a company, not just a brand itself,” said Michael Titshall, senior vice president of creative agency R/GA.
“It’s hard to detach [a brand from a parent company] and therefore smaller brands operate more in a targeted way. I wouldn’t assume that it would be easier for big brands because of the increased complexity on their side. But, I understand that they have got more resources at their disposal.”
Greenwashing rules and heightened scrutiny on sustainability claims are unlikely to affect small and large brands the same.
“The companies that have B Corp certification and the like are not always big companies, they’re often smaller. They’ve gone through a pretty rigorous process to get there,” added Tishall.
Josh Faulks, AANA’s CEO, however, thinks that a larger share of the burden falls on bigger companies.
“Big advertisers should be doing this already and looking at the EU and other parts of the world to see what they’re doing. Often, those things reverberate around the world and then have an effect on Australia months or years later.
However, while Faulks believes that it would be helpful for brands, advertisers, and holding companies to look at what is happening in Europe and beyond, there is no obligation for any of these companies to take up the best practice from abroad — even if it would help put their environmental houses in order.
“Every company operating in Australia has to comply with Australian laws and that applies to all companies advertising in Australia — if they’re here, they have to comply with the self-regulation system.
“I like the idea that they would comply with the most strict [rules] and the analogy here with privacy is really interesting, but the best answer is that you just need to comply with local laws. If you want to go further, go for it.”
Of course, doing one thing in one country and saying another thing in a different location could be a recipe for a disaster for global companies.
“I don’t think brands can get away with cutting corners, saying that they’re doing good in one way and not in others,” said June Cheung, head of JAPAC decarbonisation company Scope3.
“Climate change is a huge and passionate topic for many people — and they’ll get caught out. There are organisations that are purpose-driven, they’re not working for money, that can call brands out who say they are doing really good in the EU but they’re polluting or using slave labour in developing countries. If you’re a global brand committed to net zero, you have it’s not just about the climate — it’s also about diversity, inclusion, and equity.”
But that’s not to say that doing nothing is better than trying to do something — whether your brand or company is global or local.
“We’re all learning how we can live in a society that is carbon neutral or we can work in a state that is carbon negative.
“As an opportunity, it might feel small or it might feel insignificant if it’s just one campaign that you’re putting into green media. But, if every single planner does that, it has a huge impact and that’s how to shift your mindset.
Advertising to eco-conscious consumers
While media planners might feel as though their efforts might be insignificant, consumers are becoming increasingly aware that their dollars can affect change — even at a small level. Reaching these consumers and getting them to believe that your brand is doing the right thing is becoming essential for advertisers in Australia, as well as around the world.
“What strikes me is that when dealing with world-class communicators and advertisers, they have the capacity to present complex issues in ways that don’t oversimplify but certainly give the sense that there are complexities and challenges,” said Patrick Gibbons partner at Rethink Everything, a climate change-focused offshoot of corporate advisory firm Orizontas.
“Now, not everyone is up to it and that’s the difference between really good operators and those who don’t have the same degree of skill.”
That challenge does not present a roadblock. Instead, it presents a new opportunity for brands and advertisers — whether in-house or agency-side — to lead the charge and potentially steal a march on their competition.
“Laws around greenwashing would certainly represent a challenge for those creating work that is based on false claims,” added Walker-Smith.
“But for those brands that are genuinely making change, those that are making progress and addressing necessary systemic change for their product or service, this could help unleash new and more powerful creativity based on more honest transparency. We also need to engage consumers in the hard work of this change, rather than confusing them with promises that it’s already here.
“Ultimately, it’s a moment that calls for more creativity. Creativity not just in communication, but to help solve these fundamental challenges around product design, supply chain and circularity amongst many others.”
Car adverts are littered with disclaimers and asterisks pointing to research and testing of environmental claims. Sports betting adverts are hit with mandated slogans around the risks of betting. However, rather than making consumers distrust adverts, Walker-Smith believes that if similar efforts are made, consumers would not only welcome them but would also trust brands more.
“The greater risk is that without heightened scrutiny of the quality and authenticity of environmental claims made, consumers will become jaded and less trust-worthy of all brands, with trust already in freefall. Bringing in more clear, robust and visible rules around greenwashing would be a first step in regaining trust and help to level the playing field for those that do have robust and well-evidenced claims,” he continued.
Broader and higher-level scrutiny of environmental claims would also bring significant benefits for consumers and advertisers, according to Titshall.
“Currently, marketing focuses on one part, like packaging or an ingredient because it’s easy for consumers to comprehend. But it doesn’t take into consideration the whole company’s impact.
“It’s really going to change the way that brands communicate their credentials. If there is a formal certification process, it’ll allow those who have actually done the appropriate work to have an impact because it would leave the market far less cluttered.”
We ask Titshall if Coles or Woolworths could demonstrate better environmental chops, would they receive a bump in sales.
“That’s a really good example, Woolies and Coles, because they’re quite interchangeable. There’s not a big differentiator between them from a product or a price perspective. For a category like that, it could have a really big impact because you’re not having to compromise anywhere else to feel like you’re also doing good for the environment by going there.
“But, if there are other things that they need to compromise on, say if it’s 30 per cent more expensive, then it’s not always feasible for people.”
And perhaps that’s the crux of the issue. While consumers, companies, and governments are looking at brands and their environmental claims, with the cost of living rising, price might always trump planet.
Please login with linkedin to comment
greenwashingLatest News
Marketing From The Cockpit: How Creativity Transformed AB InBev From A Brand Buyer Into A Brand-Building Powerhouse
Anheuser-Busch InBev (AB InBev) VP of global brands, Richard Oppy, explains how in just five years the marketing function turned the world’s largest beer buyer into the upper echelon of brand building. Ab InBev has cleaned up at Cannes and the Effies, while driving record levels of organic growth. And, all this in spite of […]
Cebu Pacific Launches Campaign To Showcase The Philippines As Major Destination For Aussies
In case you needed another reason to visit the Philippines.
Elon Musk’s X Corp Defeats eSafety In Federal Court
Is it just B&T or is Elon Musk slowly morphing into Darth Vader minus the chokehold?
TV Ratings (12/05/2024): Framer Brings Home The Bacon
Lovelorn famers continuing to do good TV numbers. As desperate roof tilers & abattoir employees say "what about us?"
Starcom Pips PHD & Kaimera To Win Gold At Nine’s Agency Games – Check Out All Of The Photos And Coverage Of The Event
Starcom proves the top agency at Nine's Agency Games. Thankfully, no one has asked for urine testing either.
Zitcha Solves In-store Retail Media Measurement With Game Changing Venvee Partnership
Does your in-store retail media measurement resemble a kitchen draw with the screwdrivers & plastic bags? Help is here.
Menulog Delivers More Beef Than Drake and Kendrick Combined, Via Thinkerbell
This "more beef" ad could have also used William & Harry, Oasis, and Bruce Lehrmann & just about everybody.
Komo Tech Announces Landmark Partnership With Fanatics Events To Revolutionise Live Event Experiences
This partnership promises to "revolutionise live event experiences". Hopefully it doesn't alert any sniffer dogs too.
SCA “Disappointed” After ARN and Anchorage Capital Withdraw Takeover Bid
ARN's bid for SCA trips up at the final hurdle. It's also unclear if other states will have to suffer Kyle Sandilands.
About Bloody Time – News.com.au Campaign Secures Win For Endometriosis Sufferers
News.com.au puts aside its passion for 'China set to invade' & overcharging Sydney cafe articles to do some real good.
Fast 10: B&T Talks Brand Rituals, Keeping It Fresh And DE&I With Affinity Media’s Angela Smith
B&T's probing Fast 10 is so quick it's liable for double demerit points on public holidays.
FriendlyJordies Journalist Calls The Police After Allegedly Being Informed Of Gangland Threats By ABC Reporter
What's better than a Walkley Award for journalism? Getting a hit put out on you by a Sydney underworld drug gang.
Two Iconic Brands Seal The Deal With Exclusive Strategic Partnership
Wonderfully, a horse turned up for this press photo. Better again, everyone went home with some manure for their roses.
JCDecaux Wins Tender To Retain Sydney Airport
Shopping at airports has always been a paradox. On one hand there's the duty-free, on the other there's $24 schooners.
QMS Adds Hills Shire To Sydney Network
Forget the hills being alive with the sound of music, as Sydney's Hills district comes alive with new outdoor.
Taboola Targets Large Advertisers With Taboola Select
Taboola unveils its new Taboola Select offering. It's a lot like diet vanilla Coke without any aspartame risks.
Enigma Appoints Ren Frise As Director
Ren Frise sounds like one of the cooler characters in the new Star Wars films. Alas, he's all the more earthbound.
Imran Masood Named As VP AUNZ at DoubleVerify
DoubleVerify continues with the insidious scourge of American job titles, as Imran Masood named VP of APAC.
OMD Brisbane Announced New Leadership Team After Rob Swinton Departs After 20 Years
A good time to go for the best desk in the office as OMD Brisbane announces reshuffle.
“Get Sh*t Done”: QMS’s Tennille Burt On The Importance Of A Consistent & Impactful Leadership Style
We can all buy into Tennille Burt's "get shit done" mantra. Yet, it never seems to work when trying to put laundry away.
Cairns Crocodiles The Work: Healthcare Sponsored By Alternaleaf
Every so often the mighty advertising industry uses its powers for good. This is one of those times.
ThinkNewsBrands To Play A Major Role At CMO ANZ Summit
I think we can all agree that being front and centre is a better place to be than back and off centre.
TV Ratings (09/05/2024): Carlton Beats Melbourne In Nail-biting Win
We venture a bet that viewers had no nails left by the end of this game!
Woolies And Suncorp Marketers On Why Brands Are Investing BIG In Netball
Brands finally understanding the potential of netball in Australia. And that's despite the Matildas' ongoing efforts.
Apple Apologises For ‘Tone Deaf’ Culture Crushing iPad Ad
AI may be the route to a smarter & efficient humankind, but for most of us it means "Shit, I'm going to lose my job!"
TEG Group Nabs Belinda Shaw From Boral
Belinda Shaw certainly not shy of challenge as she shifts from a cement firm over to a ticketing one.
NBL Slam Dunks New Network Ten Broadcast Deal
Do you think shooting hoops would be a better use of your spare time than drinking heavily? Discover the truth here.
Qatar Airways Becomes Partner and Official Cargo Airline Partner of MotoGP
B&T can't recommend Qatar Airlines enough. Qatar itself would give Hell's fires a run for their money such is the heat.
Rebel Bondi Junction Pulls Kangaroos Jerseys From The Shelf
Despite some adverse press, this is probably the correct thing to do by the sports retailer.
Dineamic Rebrands To serve Up Honest Food, Via Bullfrog.
Are ready-meals the new status symbol of the super busy? Much like hands-free phones & wanky personalised number plates?
TikTok Joins Adobe-founded Content Authenticity Initiative (CAI) To Help Combat Misinformation
With all this talk of the Chinese government spying on us, B&T embarrassed we haven't got that much to be spied about.
Cannes In Cairns Delegates Called Upon For AI Reef Challenge
Just by attending Cannes In Cairns you can help save the Reef! Which may offset the damage you do not saving your liver.
Man Of Many Launches Sydney Whisky Month – A Luxe Whisky Fair
Sydney's getting its own whisky month. Topics of conversation to avoid include the Middle East & Peter Dutton's head.
Challenger Signs Three Year Partnership With Sydney Film Festival
B&T loves the Sydney Film Festival & not just because it enables us to wear black turtlenecks & say noir over & over.
Truths & Tensions Of The Modern World: Nature Study Reveals Only 50% Of Aussies Feel Optimistic About The Future
Worrying study finds half of Aussies pessimistic about the future. An overwhelming majority detest the McPlant burger.
Bernard Salt AM On Why The Best Is Yet To Come For The Aussie Ad Industry
The demographer & futurist predicts a rosy future for Australia's ad industry. Alas, no tips for Randwick this Saturday.