InMoment has today announced that Eric Weight has joined the company as VP solutions consulting to support InMoment’s rapid expansion across Southeast Asia and Japan (APJ).
After a record-breaking start to 2021, Weight joins InMoment to help lead the expansion and advise companies in transforming the experiences of their customers.
In the last three years, InMoment has invested significantly in Southeast Asia, opening offices in Singapore, Melbourne, Sydney and Auckland, in addition to launching a Singapore data centre in August 2021 to unlock the full capability of the InMoment XI platform in the region.
Earlier this year, Carl Kimball was appointed VP of sales, Asia Pacific and Japan, and InMoment’s employee base has increased by more than 300 percent. The company has achieved record growth, and continues to invest heavily in core technologies and go-to-market strategies that power experience improvement for the world’s top brands.
Weight (pictured) has over 25 years of experience designing and deploying CX solutions at some of the largest B2B growth technology companies in the world. He was most recently head of consulting at NICE Satmetrix, based in the US, where he led the company’s global consulting teams responsible for driving the ROI and profitability of CX initiatives. He also has considerable experience leading consulting, services, product management and presales teams worldwide.
“I have been waiting for the right time and right company to deliver real customer experience transformation to Southeast Asian companies. InMoment quickly emerged as a true leader in this space and have now invested in this market to make my hopes a reality,” said Weight. “Having lived in the region previously, I’m thrilled to return and join the Singapore-based InMoment team and help our clients realise the ROI from Experience Improvement and become their trusted partner in delighting customers and stakeholders alike.”
“As we build our Southeast Asian presence, we were looking for an industry expert to join our team and help accelerate growth across the region,” added David Blakers, InMoment APAC managing director. “We welcome Eric’s talent and leadership to InMoment, and look forward to his expertise helping build high impact customer experience programs across the region.”
Please login with linkedin to commentinmoment
Hayley Fisher [pictured] is the AUNZ Country Manager at Adyen. In this op-ed, she discusses the upcoming holidays sales season and explains marketers can help drive sales. Over the 18-months the pace of ecommerce has accelerated to new heights. According to latest figures from the Australian Bureau of Statistics (ABS), a record $44.2 billion was […]
TPG Telecom has announced it will hold a creative pitch to further develop the Vodafone brand here in Australia. Last year’s merger between Vodafone and TPG brought together a family of brands under the TPG Telecom group, with the creative shift to position Vodafone for the future. While Vodafone’s long-standing relationship with WPP will continue, […]
Following 18 months of intermittent lockdowns across Australia, shopping centre giant Westfield is launching a new service that will tap into the ecommerce boom. The new service, named Westfield Direct, will take on the likes of Australia Post by providing shipping directly to customers. Shoppers will also be able to select items from an online […]
SBS has been recognised as one of Australia and New Zealand’s Most Innovative Companies, in the prestigious annual list published by the Australian Financial Review and Boss Magazine, from over 700 nominated organisations. Ranked third on the Media and Marketing list, SBS was the only media company to make the list, recognised for its growing and evolving multilingual digital services, exemplifying SBS’s innovative culture and strategy. SBS provides multiplatform services in more than […]
Twitter has confirmed it is experimenting with a new ad format which will see ads placed within conversation threads for the first time. The company’s Revenue Product Lead Bruce Falck made the announcement on Thursday. “Starting today, we’re trying something different and testing a new ad format in Tweet conversations,” he posted on Twitter. “If […]
In exciting news today, Mushroom Group is thrilled to announce much lauded Aussie music program The Sound will return to the ABC this November! Celebrating some of our best musical talents since its launch in 2020, The Sound Season 3 will debut on Sunday 7 November at 5.30pm (local time). Viewers can watch The Sound on ABC TV each Sunday afternoon or catch up with the latest episodes via ABC iview. Across Season […]
Strategic design and innovation company AKQA has received the top industry ranking in the 2021 AFR Boss Most Innovative Companies List. This is the third consecutive year the company has been acknowledged by the AFR for its commitment to innovation in the media and marketing category. The Most Innovative Companies Awards were presented via a […]
National news brand, The Australian, has launched a new podcast from Hedley Thomas, Shandee’s Story. Shandee’s Story is the culmination of six months’ work by Thomas, the award-winning investigative journalist behind The Teacher’s Pet and The Night Driver podcasts. The podcast investigates a harrowing cold case. Shandee Blackburn was left to die after a frenzied knife attack as she walked […]
Greater Bank has won a Silver Award at the 2021 Step Two Intranet & Digital Workplace Awards with its Intranet Built on the Elcom Digital Employee Experience Platform. The global awards recognise outstanding contributions to the fields of intranets and digital workplaces, honouring remarkable solutions that deliver business value to their organisations and then share […]
Two new research reports have revealed key drivers for ‘commerce content’ and the massive revenue opportunity it presents for digital publishers and brands. Published by independent media organisations, commerce content allows readers to understand the goods and services promoted by an editorial team. It’s now a major part of the partnership ecosystem, and a way […]