B&TB&TB&T
  • Advertising
  • Campaigns
  • Marketing
  • Media
  • Technology
  • Regulars
    • Agency Scorecards
    • Best of the Best
    • Campaigns of the Month
    • CMO Power List
    • CMOs to Watch
    • Culture Bites
    • Fast 10
    • New Business Winners
    • Spotlight on Sponsors
  • Jobs
  • Awards
    • 30 Under 30
    • B&T Awards
    • Cairns Crocodiles
    • Women In Media
    • Women Leading Tech
Search
Trending topics:
  • Cairns Crocodiles
  • Nine
  • Seven
  • Cannes Lions
  • NRL
  • WPP
  • B&T Women in Media
  • AFL
  • Thinkerbell
  • Pinterest
  • State of Origin
  • Anthony Albanese
  • imaa
  • Meta
  • ARN
  • AI
  • Spotlight on Sponsors
  • TV Ratings
  • Radio Ratings
  • Sports Marketing

  • About
  • Contact
  • Editorial Guidelines
  • Privacy
  • Terms
  • Advertise
© 2025 B&T. The Misfits Media Company Pty Ltd.
Reading: How To Ensure Your Website Is Optimised For Fundraising In 2021
Share
B&TB&T
Subscribe
Search
  • Advertising
  • Campaigns
  • Marketing
  • Media
  • Technology
  • Regulars
    • Agency Scorecards
    • Best of the Best
    • Campaigns of the Month
    • CMO Power List
    • CMOs to Watch
    • Culture Bites
    • Fast 10
    • New Business Winners
    • Spotlight on Sponsors
  • Jobs
  • Awards
    • 30 Under 30
    • B&T Awards
    • Cairns Crocodiles
    • Women In Media
    • Women Leading Tech
Follow US
  • About
  • Contact
  • Editorial Guidelines
  • Privacy
  • Terms
  • Advertise
© 2025 B&T. The Misfits Media Company Pty Ltd.
B&T > Technology > How To Ensure Your Website Is Optimised For Fundraising In 2021
Technology

How To Ensure Your Website Is Optimised For Fundraising In 2021

Staff Writers
Published on: 6th April 2021 at 9:56 AM
Edited by Staff Writers
Share
5 Min Read
Hands puting coins into donation box: Donate money charity concept
SHARE

Are you a player in the non-profit space? Marlin Communications’ digital director, James Hornitzky, delivers a few top tips for charities to optimise their websites for the year ahead.

In 2020 we watched as the world moved online more than ever before, and this is only set to continue in 2021 and beyond. Now users are spending more time online, they expect their user experience to be a great one and charity websites are no exception.

Despite this, web development technology remains largely unchanged. Charities must think practically about the steps they can take to meet expectations.

Below are our top three best practice approaches to ensure a great digital experience for your supporters.

A great user experience to improve conversion

A website user will not be prompted into action if a donation page has no imagery (or small images) and lack of a visual hierarchy.

Here is an example of Plan International’s online shop prior to updating last year:

By updating the layout and providing differentiation to the design, Plan went on to achieve a 131 per cent increase in YoY sales in the 2020 Xmas period.

The buttons now standout, there is more imagery and overall the product page feels less cluttered.

Your user experience is also what makes you stand out, so it’s essential that your promise and the value you offer are front and centre on your website. This is what will differentiate you in the marketplace.

Here is the old Plan homepage first fold which presents a child protection charity:

Here is the new one, clearly demonstrating Plan’s unique positioning: the charity for girls equality.

By focusing on your unique brand positioning you provide supporters the opportunity to quickly understand and connect with your mission.

The ability to do things fast helps you raise more

We cannot stress the importance of being in the market at the right time. As charities often operate in rapidly changing environments this requires a fast online response.

The best way to facilitate this response is to ensure your team has the capacity to self-manage your website platform. Self management is possible by selecting a platform provider that is reliable and easy to use.

RSPCA NSW is a great example. They use the same platform to run all primary and shoulder appeals (and some unique animal emergency fundraisers too). This means that in January 2020 they swiftly got their bushfire appeal up online and raised approximately 500,000 per day across a week.

Staying safe keeps you online

As online traffic has increased it is no surprise that the incidence of cyber security attacks has also increased.

Without the right security measures, no website is safe. For example, the World Health Organization (WHO) had its website hacked in 2020 and as a result 450 active WHO email addresses and passwords were leaked.

The scammers then used these details to direct targets to a fake COVID-19 Solidary Response Fund. Incidents like this lead to devastating data, donor and organisational reputation loss.

And while the types of threats are very broad, there are a couple of easy steps you can take to help ensure your website’s security.

The first is to make sure your website is up-to-date—not only does this ensure you have the latest features, but it also gives you the latest patches and protection.

Many attacks you will encounter are automated, so the second step is ensuring you have a firewall that will block the majority of automated attacks—Cloudflare is a good option.

If you would like to learn more about how to make sure your website isn’t letting your fundraising down, we’d be happy to do a review of your existing platform. Please get in touch. 

Thank you for changing the world. We’re here to help.

Join more than 30,000 advertising industry experts
Get all the latest advertising and media news direct to your inbox from B&T.

No related posts.

TAGGED: marlin communications
Share

Latest News

NSW Blues & Adidas Kick-Off Game III With ‘House Of Blue’
04/07/2025
TV Ratings (03/07/2025): Nearly 800K Tune In For Joanna Lumley’s ‘Absolutely Fabulous’ Danube Tour
04/07/2025
Google’s Veo 3 Being Used To Create Racist Videos For Social
04/07/2025
Enrichd Group & Greg Inglis Launch ‘Stick With It’ Mental Health Movement
04/07/2025
//

B&T is Australia’s leading news publication magazine for the advertising, marketing, media and PR industries.

 

B&T is owned by parent company The Misfits Media Company Pty Ltd.

About B&T

  • About
  • Contact
  • Editorial Guidelines
  • Privacy
  • Terms
  • Advertise

Top Categories

  • Advertising
  • Campaigns
  • Marketing
  • Media
  • Opinion
  • Technology
  • TV Ratings

Sign Up for Our Newsletter



B&TB&T
Follow US
© 2025 B&T. The Misfits Media Company Pty Ltd. All Rights Reserved.
Welcome Back!

Sign in to your account

Register Lost your password?