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Reading: Want Fries With That? Almost A Third Of Delivery Drivers Admit To Eating Customers’ Orders
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B&T > Media > Want Fries With That? Almost A Third Of Delivery Drivers Admit To Eating Customers’ Orders
Media

Want Fries With That? Almost A Third Of Delivery Drivers Admit To Eating Customers’ Orders

Staff Writers
Published on: 2nd August 2019 at 11:26 AM
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It turns out your suspicions of food delivery drivers might be correct, after a study found 28 per cent of drivers had snacked on a customer’s order.

Whether it be a serving of hot chips that looks a little small or a missing prawn cracker, it turns out delivery drivers are caving in on the temptation.

The study was conducted by US Foods and surveyed 500 food delivery drivers across different services, including Australian-favourite UberEats.

It also sampled 1,518 users of delivery services.

While 28 per cent of drivers admitted to actually taking some food, over 50 per cent said they had been tempted before.

And, for good reason, it turns out users are suspect when it comes to their food delivery.

21 per cent of the customers said that they had suspected a delivery driver had taken their food before.

The study also showed the widespread desire for ‘tamper-proof’ packaging, with 85 per cent of customers wishing they had a way to know for sure if their food had been grazed on.

It also asked customers how much they would care on a scale of 1 to 10 if they knew their food had been tampered with, 1 being no big deal and 10 being absolutely unacceptable.

And it turns out people do care, with the average answer being 8.4.

 

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TAGGED: Food delivery, fries, ubereats
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Staff Writers
By Staff Writers
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Staff Writers represent B&T's team of award-winning reporters. Here, you'll find articles crafted with industry experience spanning over 50 years. Our team of specialists brings together a wealth of knowledge and a commitment to delivering insightful, topical, and breaking news. With a deep understanding of advertising and media, our Staff Writers are dedicated to providing industry-leading analysis and reporting, both shaping the conversation and setting the benchmark for excellence.

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