ACCC To Examine eBay, Amazon, Kogan And Catch As Part Of Inquiry Into Online Marketplaces

Las Vegas - Circa June 2019: Amazon.com Fulfillment Center. Amazon is the Largest Internet-Based Retailer in the United States
SHARE
THIS



The ACCC is extending the scope of its inquiry into digital platforms, with online marketplaces eBay Australia, Amazon Australia, Kogan and Catch.com.au all set to come under the microscope.

The competition watchdog has today released an issues paper outlining topics such as the degree of competition in the Australian sector, data collection by these marketplaces , the ability of customers to leave reviews and relationships between general online retail marketplaces and third-party sellers.

“These online marketplaces are an important and growing segment of the economy, so it is important that we understand how online marketplaces operate and whether they are working effectively for consumers and businesses,” ACCC Chair Rod Sims said.

“We want to be sure that the rules that apply to traditional retail are also complied with in the online context. We are keen to hear about the experiences of Australians, both consumers and businesses.”

The ACCC pointed to the recent surge in eCommerce as a reason for the inquiry.

Online purchases grew by 57 per cent in 2020 year-on-year, according to the ACCC.

“Online marketplaces offer many benefits to consumers who can shop around for a variety of products in one place, and for sellers which may be able to contract out services such as warehousing, packing, and shipping to the marketplaces,” Mr Sims said.

“But we would expect the marketplace to operate fairly for businesses and consumers alike and comply with consumer laws and competition laws.”

This latest inquiry comes as part of the ACCC’s continued efforts to monitor digital platforms in the Australian market.

The ACCC’s Digital Platforms Branch – which was created following the release of the ACCC’s Digital Platforms Inquiry in 2019 -is currently undertaking a five-year inquiry into the supply of digital platform services in Australia.

So far, the inquiry has looked at the provision of web browsers and general search services to Australian consumers, the distribution of mobile apps to users of smartphones and other mobile devices and online private messaging services in Australia.

Please login with linkedin to comment

ACCC Amazon eBay kogan

Latest News

QUT Business School Launches “Make it Real” Via BCM Group
  • Campaigns

QUT Business School Launches “Make it Real” Via BCM Group

Queensland University of Technology (QUT) Business School has launched a new brand platform, developed by BCM Group, built to encourage prospective students to upskill, invest in themselves, and nurture their inner entrepreneur.

Making A Name For Your Brand In A New Market: Tips For Launching A Campaign Globally
  • Opinion

Making A Name For Your Brand In A New Market: Tips For Launching A Campaign Globally

Jacqueline Gonzales [featured image] is the Head of Global Marketing at Squarespace. In this piece, she shares her best pieces of advice for launching a campaign globally. It’s estimated that we see between 6,000 to 10,000 ads every single day. In today’s digital landscape we’re constantly bombarded by so many different brand messages from every […]

Opinion

by B&T Magazine

B&T Magazine
Acast Announces New Podcast ‘The Elements’
  • Media

Acast Announces New Podcast ‘The Elements’

From the audio producer of The Teacher’s Pet comes The Elements, a new Acast Creator Network podcast hosted by Thredbo survivor Stuart Diver. The Elements is a  podcast that journeys into the heart of surviving a natural disaster and will be hosted and distributed by the creator-first podcast company Acast as part of the Acast Creator […]