303 MullenLowe has appointed senior CX practitioner Becky Bishop to its ranks. She joins as director customer experience to expand the already growing CX offering at the agency, which manage Audi CX amongst other clients.
Bishop has twenty years of global experience in customer strategy, CX and CRM having worked in London, Edinburgh and Sydney with iconic brands such as MasterCard, Qantas, BarclayCard and Unicef.
Announcing the hire in Sydney, MD Joanna Gray said, “Becky is a brilliant planning all-rounder who can join the dots between what customers need and how businesses operate – she’s a straight talker who brings a holistic view of the customer, bags of energy and world class experience.
“Being an agency that works with clients to ensure brand promise is matched by brand experience we need a collective of smart strategic thinkers who can holistically appraise the complete customer journey. Afterall we believe a brand is only as strong as its weakest link. So we seek to deliver our clients an unfair share of attention by making every touch point count. Becky is an important part of that strategic hub.”
Bishop joins from CHE Proximity where she headed up the experience planning offering across Sydney and Melbourne offices, on clients including Telstra, NRMA and ING. Before this, she was Executive Planning Director at MercerBell, having relocated to Sydney from London in 2011.
Bishop added, “I’m excited to join a team of clever and lovely people at 303. They have great clients and it’s a time of big change and opportunity in the agency offering – they already have a strong CX capability and I’m here to extend this to more clients.”
Please login with linkedin to comment303 mullenlowe
If you’ve been watching the Olympics these past few days, chances are you’ve probably come across the talent that is US gymnast Simone Biles. Biles has encapsulated viewers with her athletic jumps, flips and all-around gymnastic genius. As a result, Biles has also dominated social media feeds, with fans pouring out their admiration for the […]
A study conducted by the University of Queensland has claimed that the social media app TikTok needs to create regulations around vaping. Researchers at the University of Queensland analysed and evaluated the content of over 800, of TikToks most viewed vaping videos. Collectively the TikToks amassed over one billion views. The study found that 63 […]
ESPN and the National Basketball League have extended their broadcast partnership for a further three seasons as part of an expanded television rights package. ESPN and the National Basketball League announce a new expanded agreement that will run for three seasons, until the end of the 2023/24 NBL season. The landmark broadcast deal comes with […]
Sydney-based co-working startup, Workit Spaces, announced today the launch of ‘Beyond The Store’, a six-part web series to uncover the smarts and passion behind successful Australian eCommerce businesses. Workit Spaces has gone where no other coworking hub has gone before, by investing over $100,000 to tell the stories of six Australian eCommerce businesses and how […]
In light of the prolonged lockdown occurring throughout New South Wales, Semi Permanent Sydney has announced new dates for this year’s festival. It will now take place between 17-19 November 2021 at Carriageworks. “Our mission, always, is to craft the best and most valuable experience for both our speakers and audience, and to ensure the […]
Acast, the independent power source of podcasting has teamed up with Comscore to provide brand suitability controls for brands advertising through the Acast Marketplace. This new innovation is part of a global partnership with Comscore, and will be available to all advertisers working with Acast Australia and New Zealand. The brand suitability solutions offered by […]
Social media management solutions company Hootsuite, has announced that Maggie Lower has joined the company as chief marketing officer. Lower will own the brand’s overall global strategy, demand generation, communications, and events. Prior to joining Hootsuite, Lower was the global chief marketing officer at Cision, the first chief marketing officer at TrueBlue, and has held […]