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Reading: “No Evidence This Is A Cyber-Security Incident”: Microsoft Outage Fix Deployed But Will Take Time
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B&T > Advertising > “No Evidence This Is A Cyber-Security Incident”: Microsoft Outage Fix Deployed But Will Take Time
AdvertisingMarketing

“No Evidence This Is A Cyber-Security Incident”: Microsoft Outage Fix Deployed But Will Take Time

Aimee Edwards
Published on: 19th July 2024 at 8:47 PM
Aimee Edwards
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3 Min Read
Woolworths check outs down. Credit: X - @archiestaines9
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Crowdstrike boss George Kurtz has confirmed that a cyber attack that has taken down Microsoft systems across the globe this afternoon was the result of a “defect found in a single content update for Windows hosts”.

The global outage, which is being described as one of the worst in history, took down Seven and Nine Networks, Qantas and Virgin Australia, Coles and Woolworths, government services, rail networks, airports across the country, Telstra and several major banks. Website Down Detector, which monitors tech outages, showed dozens of companies appeared to have been affected. Read here for a full list of what has been impacted by the outage.

In a statement on X this evening, Kurtz confirmed that “CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts”.

CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed. We…

— George Kurtz (@George_Kurtz) July 19, 2024

“This is not a security incident or cyberattack. The issue has been identified, isolated, and a fix has been deployed”.

Prime Minister Anthony Albanese confirmed earlier that the Australian Government would conduct a National Coordination Mechanism meeting at 6pm this evening to chart a course in the wake of this crisis. Claire O’Neill, Home Affairs Minister, who attended the meeting confirmed in a statement that Crowdstrike was in attendance and that there is no evidence that this is a cyber-security incident.

“This is a technical issue, caused by a Crowdstrike update to its customers. They have issued a fix for this, allowing affected companies and organisations to reboot their systems without the problem,” she said. “The company has informed us that most issues should be resolved through the fix they have provided, but given the size and nature of this incident it may take some time to resolve”.

“Governments are closely engaged at all levels, focused on bringing together the affected parties and ensuring government entities institute the fix as quickly as possible. Further updates will be issued as required”.

When contacted by B&T a Microsoft spokesperson told us: “We’re aware of an issue affecting Windows devices due to an update from a third-party software platform. We anticipate a resolution is forthcoming”.

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Aimee Edwards
By Aimee Edwards
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Aimee Edwards is a journalist at B&T, reporting across media, advertising, and the broader cultural forces shaping both. Her reporting covers the worlds of sport, politics, and entertainment, with a particular focus on how marketing intersects with cultural influence and social impact. Aimee is also a self-published author with a passion for storytelling around mental health, DE&I, sport, and the environment. Prior to joining B&T, she worked as a media researcher, leading projects on media trends and gender representation—most notably a deep dive into the visibility of female voices in sports media. 

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