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Reading: YouGov Study Finds 52% Of Australians Are Uncomfortable With Brands Using AI Generated Ambassadors
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B&T > Technology > YouGov Study Finds 52% Of Australians Are Uncomfortable With Brands Using AI Generated Ambassadors
Technology

YouGov Study Finds 52% Of Australians Are Uncomfortable With Brands Using AI Generated Ambassadors

Staff Writers
Published on: 13th June 2024 at 2:57 PM
Edited by Staff Writers
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An international study by YouGov has shed light on what consumers worldwide think about the use of generative AI in brand and product advertising. YouGov’s insights found that consumers were most comfortable with AI deciding the placement of advertisements in media channels. 42% expressed this sentiment.

Comparatively, these insights found that consumers were the least comfortable with AI creating a virtual ambassador. Only 34% said they were comfortable with this use.

As for Australians, 53% were not comfortable with brands using artificial intelligence (AI) to develop virtual brand ambassadors, and 52% were uncomfortable with AI editing product images.

However, less than half of Australians were uncomfortable with AI being used for generating product images (49%), copywriting ads or product descriptions (45%) and deciding ad media placements (42%).

Comparative to the other 17 nations in the study, Australia was mid table when it came to discomfort with use of AI in marketing. The nations most uncomfortable with this tech used in advertising were France, Sweden, Britain, Spain, Canada and Italy.

However, although approximately half of Australians expressed that they were comfortable with the use of AI in advertising and marketing, of this half, most thought brands should disclose their use. 76% of those comfortable with the use of a virtual brand ambassador thought that the brand should disclose this. This sentiment was shared by 70% who were comfortable with AI-use generating product images, 67% for product image editing, 63% for copywriting ads and product descriptions and 60% of deciding ad media placements. Australia placed among the top of the table in this regard. Other top of table countries included Spain, Poland, Britain and India.

This comes as OpenAI’s Sam Altman suggested that AI could ably take over 95% of what advertising and creative professionals produce today and as big tech firms Like Meta and Google roll out new AI-powered image and text generation tools for ad creation.

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Aimee Edwards
By Aimee Edwards
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Aimee Edwards is a journalist at B&T, reporting across media, advertising, and the broader cultural forces shaping both. Her reporting covers the worlds of sport, politics, and entertainment, with a particular focus on how marketing intersects with cultural influence and social impact. Aimee is also a self-published author with a passion for storytelling around mental health, DE&I, sport, and the environment. Prior to joining B&T, she worked as a media researcher, leading projects on media trends and gender representation—most notably a deep dive into the visibility of female voices in sports media. 

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