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B&T > Brands > CommBank Rises To World’s 68th Most Trusted Brand
Brands

CommBank Rises To World’s 68th Most Trusted Brand

Staff Writers
Published on: 15th May 2026 at 6:30 AM
Edited by Staff Writers
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5 Min Read
Jo Boundy.
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Commonwealth Bank of Australia has climbed to 68th place in the world’s most valuable brands, according to the latest Kantar BrandZ 2026 Global Top 100 rankings, marking a six-place rise year-on-year and underscoring the accelerating role of brand strength in enterprise value creation.

The Australian banking giant recorded a brand value of US$43.3 billion (A$65–67 billion) and also broke into the top 10 financial services brands globally for the first time, ranking 10th in the category.

The findings highlight a broader uplift across the global financial services sector, with traditional banks such as JPMorgan Chase & Co. and HSBC Holdings strengthening their positions through improved customer trust and deeper consumer relationships.

Kantar Australia head of brand strategy Ryan France said CommBank’s sustained growth reflects long-term investment in brand and customer experience.

“CommBank’s strength is that it doesn’t rely on telling people it’s better. It shows them,” France said. “The experience matches the promise: it’s smoother, the tech is more intuitive, and improvements are visible over time.”

He added that the bank has successfully shifted its brand identity toward a more human, modern expression while maintaining consistency across its customer touchpoints.

“While many competitors are investing in similar areas, CommBank has been more successful at turning that investment into something customers genuinely notice and value,” he said.

CommBank chief marketing officer and B&T CMO Power Lister, Jo Boundy, said the recognition reflects a broader organisational effort to improve customer experience and strengthen community trust.

“Being recognised as one of the world’s most valuable brands, and the only Australian brand in the Global 100, reflects the work our teams do every day to deliver better experiences for our customers,” Boundy said.

She said the bank’s strategy is centred on simplifying banking through digital tools, technology innovation and community engagement.

The only other Australian brand to feature prominently was Woolworths Group, which rose one place in the global retail ranking to 19th, with a brand value of US$10.7 billion.

Globally, the retail sector recorded strong performance, growing 18 per cent overall, driven by structural shifts including the mainstream adoption of AI and the rapid expansion of retail media networks. Market leader Amazon continued to dominate, rising 17 per cent year-on-year.

The 2026 rankings also underscore a historic surge in total brand value, with the BrandZ Top 100 now collectively worth US$13.1 trillion, up 22 per cent year-on-year.

In a milestone moment, three brands have now crossed the trillion-dollar threshold: Google, which claimed the No.1 spot for the first time since 2018 with a brand value of US$1.5 trillion; Microsoft at US$1.1 trillion; and Amazon at US$1.0 trillion. Apple also remains among the world’s most valuable brands at US$1.4 trillion.

Google’s rise reflects a 57 per cent year-on-year increase driven by deep integration of its Gemini AI across products, expanded agentic search capabilities and continued investment in infrastructure.

AI-native brands also made a notable impact on the rankings, with Claude debuting in the global Top 100 at 27th place with a brand value of US$96.6 billion. Meanwhile, ChatGPT recorded the fastest growth in brand value, rising 285 per cent year-on-year.

In the apparel sector, Zara overtook Nike to become the world’s most valuable fashion brand, reflecting growing consumer engagement with AI-driven personalised retail experiences.

Gareth O’Neill, head of brand guidance for Kantar Australia and APAC, said artificial intelligence is reshaping how brands are discovered and evaluated by consumers.

“AI is accelerating growth. And it has also made marketing harder,” he said. “The brands outperforming the market are using AI to bring judgement back into the system… In a market this fragmented, sustained growth is coming from clarity.”

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TAGGED: Commonwealth Bank, HSBC Holdings, JPMorgan Chase & Co., kantar
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Melania Watson
By Melania Watson
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Melania is B&T’s senior reporter, covering all things martech and adtech across the industry. When she’s not chasing breaking news, she’s chatting with industry leaders to discuss the big changes in the marketing, advertising, and media landscape. She kicked off her journalism career in 2022 at TV3 in New Zealand as a digital reporter and producer, later moving into a technology reporter role that brought her to Sydney. Driven by a desire to push herself into a new niche, she joined B&T at the start of 2026.

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