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Reading: HWBK & Sister Agency Deepend Team-Up To Improve Digital Authority & Brand Reputation In AI Search Era
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B&T > Technology > AI > HWBK & Sister Agency Deepend Team-Up To Improve Digital Authority & Brand Reputation In AI Search Era
AITechnology

HWBK & Sister Agency Deepend Team-Up To Improve Digital Authority & Brand Reputation In AI Search Era

Staff Writers
Published on: 19th November 2025 at 12:24 PM
Edited by Staff Writers
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4 Min Read
Hamilton Jones (L) & Edwina Brook (R).
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As AI continues to redefine people identify, consume, and trust information,creative communications agency History Will Be Kind (HWBK) and sister agency, Deepend have partnered to launch Brand Visibility Engine.

The new joint offer helps organisations efficiently benchmark, boost and continuously improve their digital authority and reputation in the new hybrid search-answer era.

Bringing together the power of HWBK’s brand storytelling, digital PR, cultural intelligence and editorial strategy capabilities, with the technical capabilities of Deepend across SEO, Generative AI and customer-led technology, Brand Visibility Engine has been developed to support shifting client needs. The offer is underpinned by a proven proprietary strategic planning and measurement framework, alongside custom optimisation tools.

“Our research aligns with much of the public discourse on the reduction of organic traffic for many brands. We’ve seen a drop of between 5% to 35% in website traffic, which varies by industry and business. Conversely, we’ve only seen marginal growth in LLM-sourced traffic. It’s the gap between the two where the visibility challenge lies. Using our Brand Visibility Engine framework, we’re working with clients to diagnose and address brand visibility and authority challenges,” said Hamilton Jones, head of strategy and design/CX lead at Deepend.

The Brand Visibility Engine methodology considers, tracks and optimises activity across three key pillars:

  1. Clarity. Readability and structure to make content discoverable and intelligible to AI (& their agents), embedding technical SEO, GEO and AIO performance cues – focussed on owned channels.
  2. Credibility. Authority and attribution signals that establish trust and traceability – focussed on earned efforts.
  3. Currency. Continuous relevance and recency as models and content changes over time – the sweet spot between owned and earned.

The launch represents a unique integration of services and market-leading expertise, building on both HWBK and Deepend’s track records of helping brands navigate major technological shifts, while delivering content that fuels and protects reputation.

“We’ve entered an age where earned media doesn’t just influence audiences, it informs the algorithms themselves. Recent research shows 89 per cent of links cited by both key LLMs and AI overviews come from earned media sources within the previous 30 days, proving that digital PR is more important than ever and has become part of the new SEO frontier,” said Edwina Brook, managing director at HWBK.

“Brand Visibility Engine is how we are supporting organisations through this seismic shift. Using the Three Cs methodology, we can swiftly surface and improve digital brand performance. It’s about ensuring brands are not only discoverable and have solid technical content foundations but are accurately and prominently represented in the sources AI relies on to shape its answers that audiences now take at face value. We’re leveraging digital PR, SEO and content marketing with new metrics in focus, and as always, are looking to continuously improve our own approach.”

Jones concluded, “We know AI search rewards brands that are credible, current and consistent. But it’s not enough to ensure your owned content is ready to be found. To win visibility, you need to engineer it through stories told by the most trusted sources and measured with the same precision as performance marketing. We have been working with several clients who are fully embracing the Brand Visibility Engine and the learning curve it presents to get it right.

“The future belongs to the brands that can influence both people and algorithms. The Brand Visibility Engine is how History and Deepend are working together to help our clients do both.”

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TAGGED: Deepend, history will be kind
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Oliver Cerovic
By Oliver Cerovic
Oliver is a journalist at B&T, joining in April 2025 after completing a Bachelor of Communications, majoring in Journalism at UTS. He covers media agencies and owners, and has a strong interest in sports marketing. Oliver has a background in sport, previously writing for Fox League and the Manly Warringah Sea Eagles. He famously hit a last-ball six in the 2026 Big Clash to deliver his Indies side to a 19 point loss.

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