B&T's Agency Scorecard: omd

KEY PLAYERS

omd

media Agency

Owned By

omnicom media group

Team Captains

Laura Nice, Sian Whitnall

Leadership Team

Marelle Salib

chief investment officer

brian cronk

chief product officer

Kenny Stewart

Group MD, Melbourne and Brisbane

Amanda Watts

MD, Sydney

Antonia Glezakos

MD, Melbourne

Alison Costello

MD, Brisbane

STATS

headcount

898

client wins

4

client Retentions

2

THREE LARGEST CLIENTS

Coles

Suncorp Group

mcDonald's

TROPHY CABINET

B&T 30 Under 30

Project Manager – Chloe Mckenzie

Project Manager – Jennifer Gilbert

Strategy – Brittany Meale

campaign global agency of the year awards

Gold Australian Media Agency of the Year

MFA Awards

Data-led Activation – AAMI Crash Index

ESG Award – AAMI Crash Index

Behaviour Change – AAMI Crash Index

Festival of Media APAC

Gold: Best Use of Sport – AAMI Grand Final

Silver: Real-time Marketing – AAMI Crash Index

M&M Global

Highly Commended: Best Campaign led by Data – AAMI Crash Index

Great Place to Work Australia

Certified for 15th consecutive year

Australia’s largest media agency in terms of billings capped another solid year in 2023. 

OMD, which has been the highest billing agency for a decade, increased billings by 6.2 per cent and its market share grew to 17.5 per cent, according to RECMA data. The cherry on top of it all was its being named Gold Australian Media Agency of the Year by Campaign in December.

On the new business front, OMD was appointed as Amart’s media agency of record in June 2023 following a competitive process. The account has media billings north of $20 million.

The agency also welcomed Burberry, Patties Foods and Moderna to the team and successfully defended longstanding partnerships with Beiersdorf and Frucor Suntory. 

Late in the year, OMD’s long standing partnership with Telstra evolved with the creation of +61, a new bespoke agency with TBWA and Bear Meets Eagle on Fire.

OMD had a notable loss in June when Cricket Australia pulled stumps and moved the media account to Initiative.

After winning the consolidated NSW Government media account in 2022, OMD’s focus has been on diversifying revenue streams.

OMD Behaviour Change expanded to become a national capability after demonstrating the positive impact the application of behavioural science can have on driving business outcomes through media. 

The agency also strengthened its OMD Marketing Intelligence specialist research and insights offering, elevating the importance of meaningful and human insights to make the right business-driving decisions for clients.

In March, OMD overhauled its agency foundations by evolving its Digital practice into separate ‘Transformation’ and ‘Performance’ specialisms. The agency said this new structure empowers clients to “accelerate their marketing ambitions through a seamless mix of data, technology, foresight and expertise”.

The agency also evolved its trading department to become ‘Investment Strategy’. Automation technology was put in place to free up the agency’s specialists to spend more time strategically building the best solutions for the agency’s clients with media partners.

OMD Australia added a slew of senior players to its roster to deliver the new structure. Major appointments included Marelle Salib to chief investment officer and Alison Costello to chief transformation officer (prior to being appointed as managing director, Brisbane, in 2024).

Jane Combes was appointed national head of strategic investments, Nicholas Chin to national head of performance, Taylor Svarc to group head of transformation Melbourne and Brisbane, and Tom Kirkham to head of transformation, Sydney. In fact, a quarter of OMD’s workforce received a promotion in 2023.

Standout work included OMD’s partnership with Suncorp. Its AAMI ‘Crash Index’ and ‘Save the AFL Grand Final’ work picked up silverware at a number of award shows.

Co-CEOs Laura Nice and Sian Whitnall will be pleased with another solid year of growth and transformation that keeps OMD as the leader of the pack while modernising its svice structure to keep it there for years to come.

OMD'S ANALYSIS OF 2023

OMD’s continued success through 2023 is all thanks to the incredible talent we have in our business. As a collective, the OMD team bucked the trend of industry norms and embraced an evolved structure, new capabilities and new ways of working with our client partners.

The focus OMD’s executive team placed on inviting the entire agency team to co-create the future direction of our business together ignited a renewed spark of energy post-Covid. This is evidenced with the innovative and award-winning work produced, new business success, some of the strongest ever client relationship scores achieved, and 25 per cent of the agency receiving a promotion.

Being named Gold Australian Media Agency of the Year by Campaign in December rounded out a phenomenal 2023 for OMD.

MVP: Taylor Svarc, group head of transformation, Melbourne and Brisbane

Taylor’s critical thinking, passion for people and technical skills continually drives significant impact across our Brisbane and Melbourne markets. Not only has Taylor co-created solutions that deliver significant impact for our partners, but she takes great pride in focusing much of her time championing and upskilling the team around her. An absolute legend!

Agency Score

8

COACH'S COMMENT:

OMD had an impressive 2023, winning or retaining several decent accounts. A big roster reshuffle should see it right for the 2024 season, too.