Following a competitive tender process, Zenith has been appointed to provide media services for Tourism Australia under an initial 3-year agreement from July 2026.
This media services agreement will enable Tourism Australia to continue to deliver campaigns like its ‘Come and Say G’day’. UM was the incumbent agency on the Tourism Australia account, having held it for a decade.
Read Zenith’s full 2026 B&T Agency Scorecard here.
The latest instalment of ‘Come and Say G’day’, launched in August 2025, brings to life the lasting memories of an iconic Australian holiday from the perspectives of well-known talent, specifically targeted to each market. This included wildlife conservationist Robert Irwin in the United States; food writer and television cook Nigella Lawson in the UK; actor Yosh Yu in China; entrepreneur and philanthropist, Sara Tendulkar in India; media personality and comedian Abareru-kun in Japan.
This is currently the highest performing ad in the tourism category in key markets, has generated close to $400 million in earned media value and has been viewed more than 1 billion times.
“The campaigns Tourism Australia creates and delivers in key international markets are central to driving consideration and intention to travel to Australia,” said Tourism Australia managing director Robin Mack.
“In a time of increased global competition for tourism, media campaigns in our target visitor markets are critical to ensuring we reach the hearts and minds of international travellers, ultimately inspiring them to choose Australia for their next holiday or business event.”
“What distinguished Publicis through this process was a genuine understanding of where travel discovery is heading, and a clear, demonstrated capability to help Tourism Australia be present and chosen wherever that moment happens,” said Tourism Australia chief marketing officer Susan Coghill.
Coghill featured on B&T’s CMO Power List earlier this year.
“We also want to acknowledge the significant contribution UM, our previous media services provider, has made to Tourism Australia’s global media program over many years. Their work has built a strong foundation across campaign delivery, market presence and media capability, and we are grateful for the strong results that partnership has delivered.”
“To be trusted with amplifying our nation’s story to the world is a rare honour, and our thanks go to the entire Tourism Australia team for that responsibility. We can’t wait to get to work,” said Zenith Australia chief executive Jason Tonelli.
A competitive tender process opened in September 2025. All proposals considered were subject to a robust and comprehensive evaluation process, in line with the Commonwealth Procurement Rules. The contract is for an initial period of three years for services up to a maximum value of $189 million and includes two one-year extension options.
