QMS’ Neuro-Insight Study Reveals Evolving DOOH Creative Boosts Long-Term Memory

QMS’ Neuro-Insight Study Reveals Evolving DOOH Creative Boosts Long-Term Memory
B&T Magazine
Edited by B&T Magazine



Australian digital outdoor media company QMS, has teamed up with Neuro-Insight for its latest neuroscience study that demonstrates the relative impact of different Out of Home (OOH) creative approaches and their overall effectiveness for brands.

In partnership with Neuro-Insight, this global first research study captured real-life, continuous digital and static OOH panels over consecutive days, to accurately measure how the human brain responds to a piece of creative advertising each day.

The study revealed that long term memory encoding, critical for campaign effectiveness, continues to grow in respondents that are exposed to evolving creative. In fact, creative that evolves was shown to deliver a 38 per cent higher impact than that of static creative by day five.

Spanning 30 creatives across 15 categories, one of the strongest performing campaigns in the study harnessed the capabilities of digital OOH (DOOH) with a simple creative change that displayed the day of the week matched with the live temperature at the time, to deliver an 18 per cent stronger result than the average DOOH campaign.

In addition, the research also revealed that whilst static creative works well at providing brands with continuity or branding objectives, evolving the creative message enables brands to more effectively communicate new information and therefore add more layers to a campaign.

The pioneering study is the third iteration of QMS’ investment into better understanding the real impact of DOOH on consumers through neuroscience and together with its Go Digital and Go Unique studies, can now help clients gain an even deeper understanding of how to maximise their investment into DOOH to deliver real results.

QMS, chief strategy officer, Christian Zavecz said: “DOOH in Australia already represents 61 per cent of the industry, however, the uptake of creative capabilities amongst clients is still quite low.

“Now, for the first time, we can quantify what we have always intuitively thought about the medium. Incorporating the strategic use of creative evolution into a brand’s campaign is now proven to increase its effectiveness.

“The study also uncovered some important lessons about frequency and the role that DOOH, through its breadth of capabilities, can play in being able to maximise effective OOH campaign reach.”

Neuro-Insight, chief executive officer, Peter Pynta,  said: “For the first time, we can now scientifically prove that static images on OOH or DOOH do a great job at reminding audiences.

“But with evolving creative, campaigns can start to maximise their frequency with small changes to the creative helping to establish or build new memories to enhance a campaign’s performance.

“These changes can be as simple as a colour change, or copy updating each day.

“We looked at how different DOOH capabilities changed the memory encoding bias across both the Detailed Left Brain and Global Right Brain – known as the Neurostatetm.

“This now shows us how over time, evolving creative helps build new memories each time it is seen, which also ultimately drives a higher cumulative impact for the overall campaign.

The Royals, head of strategy, Tom Donald, whose work for Coopers was included in the research study, said: “Knowing how different OOH creative impacts a consumer’s memory should now make creatives and strategists rethink how they use OOH from this point on.

“We don’t need to re-invent the wheel, but we can think of OOH beyond just an awareness medium. With the speed and flexibility of DOOH, there are no excuses not to make small changes to the creative over the life of a campaign, for maximum impact.

“What this study shows, is that dynamic DOOH campaigns are a great way to deliver higher impact over time, allowing brands to create and embed new memories.”




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