Medallia has appointed Heather Paterson as its new ANZ country manager to drive further growth across Australia and New Zealand.
With a strong sales performance and leadership background, Paterson joins Medallia as ANZ country manager following more than seven years with leading SaaS financial technology provider, Intralinks, where she was most recently director for Asia Pacific and Japan.
Paterson will lead Medallia’s Australia team as it continues to support enterprise organisations in translating customer and employee feedback into actionable insights that help optimise experiences. As Medallia continues to invest across the APAC region, she will also spearhead the launch of ground operations in New Zealand expected over the coming quarters.
“Heather’s results-driven approach, ability to build and manage teams and strong background in financial services technology – an important and growing sector for us – means she’s ideally suited to run our business across Australia and New Zealand,” said Gavin Selkirk, APAC vice president and general manager, Medallia.
“Australia was Medallia’s first office in the region and as it continues to grow, we look forward to building our New Zealand presence which Heather will play an integral role in building,” Selkirk added.
Paterson added: “Customer and employee experience management continues to gain traction across Australasia as organisations recognise its importance in their business strategy in ever-changing economic times. That makes it an exciting time to join Medallia and I look forward to working with the team to build on its strong foundations.”
Please login with linkedin to commentMedallia
Frameplay today announced its first global integration with Magnite to provide advertisers with the ability to buy intrinsic in-game advertising programmatically. The combination of Frameplay’s software developed for in-game advertising and Magnite’s scale and experience in programmatic technology across any format and screen provides advertisers with greater access to engaged audiences. Current RTB programmatic capabilities […]
Advertising spend on e-commerce platforms is set to rise sharply this year despite the global recession, reaching a total of $US58.5bn ($83bn). Advertising investment across e-commerce sites such as Amazon, Tmall and Rakuten, omnichannel retailers such as Walmart and Carrefour, and social commerce on platforms such as Pinduoduo and TikTok is set to increase 18.3 […]
Online insurance comparison website, Compare the Market Australia has appointed Emma Alberici as Chief Strategy, Government Relations and Communications Officer. Previously, Alberici was chief economics correspondent at the ABC, one of many senior positions she held during her 18 years with the organisation. Before this, she was a senior journalist at the Nine Network, where […]
VA Media has announced the launch of new YouTube content ID service for producers, production companies and film & television distributors. VA Media owns and manages some of the world’s largest movie and TV-based YouTube channels, including Movie Central– which boasts an impressive 20M views monthly. The newly announced fee-based service is designed to enable […]