2023 Predictions: Customer Experience Remains Critical To A Brand’s Success
What's with all these prediction articles on B&T today, you may well ask? It's certainly something we didn't predict.
What's with all these prediction articles on B&T today, you may well ask? It's certainly something we didn't predict.
Columnist says digi transformation isn't the only way to customer loyalty. Doesn't rule out a perm & dye transformation.
Medallia has appointed Heather Paterson as its new ANZ country manager to drive further growth across Australia and New ...
Medallia today announced an integration between Medallia Experience Cloud and Adobe Experience Platform (AEP) that gives...
Gavin Selkirk is Medallia's new VP Of APAC and NOT Metallica's new bass player as initially reported on B&T.
Medallia Experience Cloud, the customer experience management platform, has been named by Forrester Research as a leader...
Industry vet Leslie Stretch appointed Medallia CEO. "Vet" as in stalwart, not animal handler and physician.
Customer experience management company Medallia has announced multiple innovations to its Medallia Experience Cloud plat...
Medallia and Facebook have announced a strategic partnership to enable companies of all types and sizes to share, collab...
Are Gen Ys lumped in with quantum molecular physics in your 'too hard' basket? Find some more basket storage with this.
The Perfect Storm remains our twelfth favourite George Clooney film. Not that this CX opinion piece is anyway relevant.
We're giving this five-star customer experience article 3.5 stars. However, we'd have given it more had we'd been drunk.