2023 Predictions: Customer Experience Remains Critical To A Brand’s Success
What's with all these prediction articles on B&T today, you may well…
Why Digital Transformation Is Not The Only Driver Of Customer Loyalty
Columnist says digi transformation isn't the only way to customer loyalty. Doesn't…
Medallia Appoints Heather Paterson As ANZ Country Manager
Medallia has appointed Heather Paterson as its new ANZ country manager to…
Medallia Partners With Adobe To Deliver Complete View Of Customer Experience Journey
Medallia today announced an integration between Medallia Experience Cloud and Adobe Experience…
Medallia Names Gavin Selkirk As VP Of APAC
Gavin Selkirk is Medallia's new VP Of APAC and NOT Metallica's new…
Medallia Named A Leader In Customer Feedback Management By Forrester Research
Medallia Experience Cloud, the customer experience management platform, has been named by…
Medallia Names Industry Veteran Leslie Stretch As CEO And President
Industry vet Leslie Stretch appointed Medallia CEO. "Vet" as in stalwart, not…
Medallia Launches AI-Powered Next Generation Offering
Customer experience management company Medallia has announced multiple innovations to its Medallia…
Facebook & Medallia Form Strategic Partnership
Medallia and Facebook have announced a strategic partnership to enable companies of…
Top Tips To Build Millennial Brand Advocates
Are Gen Ys lumped in with quantum molecular physics in your 'too…
Creating The Perfect Storm Of Bad Customer Experience
The Perfect Storm remains our twelfth favourite George Clooney film. Not that…
Why Customer Experience Is More Than Just A Five-star Rating
We're giving this five-star customer experience article 3.5 stars. However, we'd have…
