Why Your Staff Are The Key To Great CX
  • Marketing
  • Opinion

Why Your Staff Are The Key To Great CX

Do your staff use vulgar obscenities when dealing with your customers? Well, it has to stop, reports this opinionist.

Opinion

by B&T Magazine

B&T Magazine

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Learning From The Best: The SXSW Playbook
  • Marketing
  • Opinion

Learning From The Best: The SXSW Playbook

In this guest post, GPJ Australia’s Felippe Diaz (pictured below) recaps one of the standout sessions from the Meeting...

Opinion

by B&T Magazine

B&T Magazine

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Will Robots Take My Experiential Job?
  • Opinion
  • Technology

Will Robots Take My Experiential Job?

Robots and AI won't just be great for weird sex and doing the vacuuming, as this correspondent reveals.

Opinion

by B&T Magazine

B&T Magazine