The Importance Of Making A Customer Feel ‘Special’ In A Post-Pandemic Environment
Here are top tips on making any customer feel special. Even the…
Five Ways To Increase Customer Retention In 2020
Did you unfortunately lose most, if not all, your customers in 2019?…
“We’re Going To Be Part Of That Conversation”: Campaign Monitor Sets Sights On Salesforce And Adobe
Campaign Monitor vows to be "part of the conversation", but rules out…
Customers Expect A Connected Experience, So Why Are We Still Dealing In Silos?
B&T's tech writer is asking the big questions we all want to…
Salesforce’s One-Stop Data Shop To Create A Unified Customer Profile
B&T's tech writer swears this is big news. He also swears Crocs…
Adapt Or Die: Why Focusing On The Customer Is More Important Than Ever
This opinion piece is like reading a top marketing manual, but speed-reading…
Game of Thrones 5 Teaser Revealed Despite Snapchat-Style Campaign
HBO's hope to drive traffic to its website was intercepted by the…
