The Importance Of Making A Customer Feel ‘Special’ In A Post-Pandemic Environment
Here are top tips on making any customer feel special. Even the really annoying ones, the Karens and the complainers.
Five Ways To Increase Customer Retention In 2020
Did you unfortunately lose most, if not all, your customers in 2019? Well, get them back here.
Partner Content
“We’re Going To Be Part Of That Conversation”: Campaign Monitor Sets Sights On Salesforce And Adobe
Campaign Monitor vows to be "part of the conversation", but rules out the weather or Ninja Warrior as possible topics.
Customers Expect A Connected Experience, So Why Are We Still Dealing In Silos?
B&T's tech writer is asking the big questions we all want to answered in this article.
Salesforce’s One-Stop Data Shop To Create A Unified Customer Profile
B&T's tech writer swears this is big news. He also swears Crocs and socks are cool. Do with that what you will.
Adapt Or Die: Why Focusing On The Customer Is More Important Than Ever
This opinion piece is like reading a top marketing manual, but speed-reading it, because it only takes four minutes.
Opinion
