Retail group Myer has confirmed its executive general manager of marketing and customer, Louise Pearson (pictured above), has left the business.
A Myer spokesperson told B&T that Pearson’s departure was announced to staff last Tuesday, and was one of several executive and management roles that have been made redundant at the company.
“We have to place the customer first, in every decision we make and every action we take,” the spokesperson said.
“From doing a thorough review of the support office, we have identified opportunities to align more closely with our customers, with streamlined roles, clearer accountabilities and improved efficiency.
“As a result of this, a layer of executive and management roles have left the business to align our structure more closely with our customers.
“This will ensure we operate in a more efficient manner to improve the financial performance of the business and to deliver shareholder value.
“We are providing support to the team members who have left the business, and we thank them for the significant contribution they have made.”
Pearson has worked in numerous roles at Myer since 1996, and only took on the EGM of marketing and customer role in March this year.
The Myer spokesperson said there have been no changes made to customer-facing roles.