A Federal Court has found that Reckitt Benckiser (Australia) Pty Ltd, the company behind Nurofen, has engaged in misleading conduct by claiming Nurofen Specific Pain products are each formulated to treat a specific type of pain, when the products are identical.
The Nurofen specific products, including Nurofen Back Pain, Nurofen Period Pain, Nurofen Migraine Pain and Nurofen Tension Headache, had misleading packaging claiming each product was formulated to treat a particular type of pain and solely or specifically treated a particular type of pain.
In fact, each product contains the same active ingredient (ibuprofen lysine 342mg) and is no more effective at treating the type of pain described on its packaging than any of the other Nurofen Specific Pain products.
ACCC Chairman Rod Sims said: “The ACCC took these proceedings because it was concerned that consumers may have purchased these products in the belief that they specifically treated a certain type of pain, based on the representations on the packaging, when this was not the case.
“Truth in advertising and consumer issues in the health and medical sectors are priority areas for the ACCC, to ensure that consumers are given accurate information when making their purchasing decisions. Any representations which are difficult for a consumer to test will face greater scrutiny from the ACCC.
“The retail price of the Nurofen Specific Pain Products was significantly higher than that of other comparable analgesic products which also act as general pain relievers. Price sampling conducted by the ACCC before the proceedings were commenced indicated that the Nurofen Specific Pain products were being sold at retail prices almost double that of Nurofen’s standard ibuprofen products and the general pain relief products of its competitors.”
The Court ordered that Reckitt Benckiser remove the Nurofen Specific Pain products from retail shelves within three months. The court has also ordered that Reckitt Benckiser publish website and newspaper corrective notices, implement a consumer protection compliance program, and pay the ACCC’s costs.
The ACCC has agreed an interim packaging arrangement with Reckitt Benckiser for use following the removal of these products. This will clearly disclose to consumers that the products are equally effective for other forms of pain.