CX Lavender Appoints Paul Munce As Business Partner

CX Lavender Appoints Paul Munce As Business Partner
SHARE
THIS



CX Lavender has appointed Paul Munce to the role of business partner, with a seat on the firm’s leadership team, charged with leading major clients and new business.

A passionate advocate of customer-centric communication, Munce (featured image, right) returns to Australia after working in London for the past 15 years, most recently as managing partner of independent digital agency MBA where he was responsible for some of the UK’s biggest brands, including O2, Amazon, Google, Mercedes-Benz and Avios.

Prior to MBA, Munce worked at Publicis Chemistry London and Euro RSCG Sydney.

CX Lavender founder, Will Lavender (featured image, left) said: “Paul is wise, experienced and possesses good energy.

“His expertise in data-led CX and driving results for clients make him the perfect fit for Lavender’s customer-centric approach.

“I’m sure that he’ll contribute much to our culture, our CX excellence and our clients’ growth.”

Lavender continued: “Paul will join a talented leadership team that’s working with clients in progressive new ways and creating world-class work, simply and efficiently.

“We’re 100 per cent behind our end-to-end CX service model — data stewardship, CX creation and CX technologies — which has proven itself to CX-focused Clients who want to get their customer experience humming.”

Paul Munce added: “My passion has always been customer-centric marketing and ideas that impact the bottom line, so I know I will feel at home at CX Lavender.

“In my view, CX Lavender is one of the most innovative agencies anywhere in the world and I can’t wait to work with Will and the team to deliver work that drives strong business performance for our Clients.”

Please login with linkedin to comment

CX Lavender Paul Munce

Latest News

New Talent Agency, Liquorice Plants Roots In NZ
  • Marketing
  • Media

New Talent Agency, Liquorice Plants Roots In NZ

The brainchild of co-founders Gina Williams-Folau (main photo) and Greer Bland, the talent agency Liquorice was born out of a desire to make things easier for brand managers. Liquorice offers social talent for brands wanting to hit the sweet spot with Kiwi audiences. Launching with a roster of big names on board including Millie Elder-Holmes, Athena […]

Anglicare WA Makes Winter Chill Contagious In Campaign Via Wunderman Thompson
  • Advertising
  • Campaigns

Anglicare WA Makes Winter Chill Contagious In Campaign Via Wunderman Thompson

9000 Western Australians experiencing homelessness are about to face cold winter nights. To call for donations to the 2021 Winter Appeal, Anglicare WA has released a chilling video with renowned actor Liam Graham, best known for his starring roles in Greenfield and The Heights, experiencing mild hypothermia after spending one hour in a commercial freezer. […]

Blackmagic Design Helps Create Latest Ad For Chris Hemsworth’s Centr Fitness App
  • Advertising

Blackmagic Design Helps Create Latest Ad For Chris Hemsworth’s Centr Fitness App

Blackmagic Design has shared how its products were used to shoot the latest commercial campaign for Chris Hemsworth’s fitness training app, Centr. The new campaign, which promotes the progressive 10 week workout plan ‘Power’ replicates the same protocols used to prepare the actor for his latest appearance in the upcoming Marvel franchise film, Thor: Love […]

Webprofits To Aggressively Drive Airtasker’s UK Growth Plan
  • Marketing

Webprofits To Aggressively Drive Airtasker’s UK Growth Plan

Airtasker has chosen leading independent digital growth consultancy, Webprofits as a strategic partner to help them expand to new markets. Following a successful IPO in early 2021, Airtasker set its sights on the next strategic objective — expansion and growth in the UK market. After careful review, they partnered with the growth marketing specialists at […]

Cresta’s Awards See Upturn As Ad Spend Starts To Return
  • Advertising

Cresta’s Awards See Upturn As Ad Spend Starts To Return

Cresta Awards has announced that despite having a few more weeks before entries close, this year’s Cresta Awards has surpassed its entries for the whole 2019 Season. Cresta sees this as evidence, not just of evolution in its own awards but of a wider measure of industry confidence and resilience in many markets. The awards […]

Seattle, USA - Aug 19, 2019: The new Google building in the south lake union area at twilight.
  • Technology

Reports: Google Draws The Ire Of EU (Again)

B&T's editor takes great pleasure in an opportunity to use 'ire' in a headline, despite having no idea what it means.

by B&T Magazine

B&T Magazine