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Reading: Uniting NSW/ACT Selects Pivotus As Media Agency
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B&T > Agencies > New Business > Uniting NSW/ACT Selects Pivotus As Media Agency
AgenciesNew Business

Uniting NSW/ACT Selects Pivotus As Media Agency

Staff Writers
Published on: 22nd July 2026 at 10:44 AM
Edited by Staff Writers
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3 Min Read
Pictured (L-R): Rob Howes, Tortoise Shell Comms; Michael Petersen and Manon Gattolin, Pivotus and Mat Rawnsley, Tortoise Shell Comms.

Not-for-profit organisation Uniting NSW/ACT has selected independent media agency Pivotus to lead its media strategy, planning, and buying operations following a competitive pitch.

The appointment marks a strategic evolution for Uniting, as it looks to bridge the gap between its extensive portfolio of services and current market awareness. Uniting required a partner capable of executing a sophisticated, full-funnel media approach across Aged Care, Retirement Living, Early Learning and further community services.

To meet these requirements, the Pivotus offering combines its own performance-led expertise with the strategic smarts and offline trading experience of Tortoise Shell Comms, led by industry veterans Rob Howes and Mat Rawnsley. This collaboration provides Uniting with a “dual-engine” approach leveraging world-class digital media operations alongside senior-led strategic planning and offline media buying.

Uniting NSW/ACT’s chief customer officer, Stuart Crabb said: “Selecting the right media partner was about finding a team that understands our purpose and the diverse communities we serve. Pivotus stood out through their strategic thinking, curiosity and collaborative mindset, as well as a strong understanding of the breadth and complexity of our services. We’re excited to partner with them as we continue to strengthen customer connection, build awareness of the support available, and help more people access the services they need.”

Says Pivotus CEO, Michael Petersen: “This alliance delivers best-of-breed specialists to Uniting across their broad spectrum of strategy and campaign requirements. And having worked with Rob and Mat in the past, we knew that joining forces and offering the care and hands-on expertise that comes with a boutique indie agency would make our offering pretty compelling.”

Tortoise Shell Comms director Mat Rawnsley commented further: “This is exactly the kind of partnership and work we want to be doing, with Pivotus and, of course, Uniting. They’re a complex organisation desiring strategic simplification and better comms and media synergy across a very broad range of diverse services.”

Leading the Uniting NSW/ACT account across this partnership is Manon Gattolin at Pivotus, working alongside Howes and Rawnsley at Tortoise Shell Comms.

The agency relationship has officially commenced, with integrated campaigns already in market supporting Uniting’s service areas.

Pictured (L-R): Rob Howes, Tortoise Shell Comms; Michael Petersen and Manon Gattolin, Pivotus and Mat Rawnsley, Tortoise Shell Comms.

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TAGGED: pivotus, Uniting NSW/ACT
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Melania Watson
By Melania Watson
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Melania is B&T’s senior reporter, covering all things martech and adtech across the industry. She loves getting under the hood of the latest technology, from the AI tools marketers are using (and the ones they’re still figuring out) to the little tech shifts making a big difference to how content is created, ads are served and audiences are reached. She kicked off her journalism career in 2022 at TV3 in New Zealand as a digital reporter and producer, before moving into a technology reporter role that brought her to Sydney. She joined the B&T team at the start of 2026.

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