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Reading: Michelle Klein’s Tangible, Helpful Change
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B&T > Marketing > Opinions & Analysis > Michelle Klein’s Tangible, Helpful Change
B&T ExclusiveMarketingOpinions & Analysis

Michelle Klein’s Tangible, Helpful Change

Tom Fogden
Published on: 10th July 2025 at 11:11 AM
Tom Fogden
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1 Min Read
Michelle Klein photographer for B&T's CMO Power List.
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In two-and-a-bit years at the helm of the NRMA Insurance brand, Michelle Klein led it on a whirlwind journey of repositioning, rethinking and reshaping.

The former Meta marketer struck gold with its ‘A Help Company’ repositioning with newly appointed creative agency Accenture Song and media partner Initiative.

On the AANA and B&T’s collaborative Brand Masters podcast, Klein unpacked the changes and offered some radical thoughts of the world of marketing more generally.

You can get the inside scoop on Apple Podcasts or Spotify, now!

Or get a sneak peek below.

https://www.bandt.com.au/information/uploads/2025/07/3.1.2.mp4

Now, a note, this podcast was recorded just prior to Klein announcing her departure from NRMA Insurance next month, to take the helm of Westpac’s marketing department.

Upcoming guests on the podcast include C-suite leaders from Mars Petcare, GYG and other major Australian brands.

This podcast was produced with help from Earmax Media and MIK Made.

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TAGGED: AANA, B&T Exclusive, Brand Masters
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Tom Fogden
By Tom Fogden
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Tom is B&T's editor and covers everything that helps brands connect with customers and the agencies and brands behind the work. He'll also take any opportunity to grab a mic and get in front of the camera. Before joining B&T, Tom spent many long years in dreary London covering technology for Which? and Tech.co, the automotive industry for Auto Futures and occasionally moonlighting as a music journalist for Notion and Euphoria.

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