One Green Bean's Kat Thomas talks social media

In this on-camera interview One Green Bean MD Kat Thomas tells us about the power of social media marketing.

Integral, she says, are listening to and engaging your audience with interesting content, rather than using social media as a platform to convert sales.

She also discusses social media's transformation into a mainstay of customer service, and predicts how the medium will evolve in the next few years. 

Take a look.

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