Tourism Australia has launched the first iteration of the new www.australia.com as part of a major digital transformation program aimed at inspiring more people to plan and book Australian travel experiences.
This new site marks the beginning of TA’s digital transformation.
The culmination of more than 18-months’ work, the site is designed, developed and executed by creative technology agency DT, part of STW. It has a range of innovative features, agile publishing capabilities, personalisation strategies and best-practice user experience, reflecting a new digital vision for the leading tourism organisation.
It also incorporates a new crowdsourced, time-lapse creative feature on the homepage showcasing the best of Australia, entitled ‘Chase the Sun’.
DT partner and strategy chief Tim Evans said that through simple, timeless design principles, and tools to create engagement and personalisation, the new look Australia.com is a fully-responsive site available on all devices in 11 languages, suitable for multiple markets.
“Today, the connected traveller is seeking both inspiration and information from a single, authentic source. We found that the majority of our audience was turning online before they’ve decided where, or how they’ll travel. And as the needs of the new traveller have changed, so too did Australia.com,” he explained.
“The result is a site for both travellers and operators to connect, share stories, discover inspiration, find information, and take the next step in planning Australian travel experiences.”
To develop the strategic approach, DT worked with TA for more than six months to define the vision and develop the model. Research was then undertaken in conjunction with TNS to gain a deep understanding of the habits of travellers in both Western and Eastern markets, and how they seek travel information online.
Nuances of various regions were then identified and utilised in the personalisation strategy used in the development of the site, along with the unique ‘Chase the Sun’ creative platform to generate user content. A team of talented local photographers captured a time-lapse of the sun rising in various sites across Australia to develop a unique, interactive film, which opens the homepage. Inviting travellers to explore some of Australia’s most exciting destinations, it creates not just a visual engagement tool but also an ongoing platform to crowdsource portraits of Australia.
Rapthi Thanapalasingam, head of digital at Tourism Australia, said of the approach: “The new Australia.com couldn’t just be a tweak of the current site – it had to be a completely new experience. And to succeed, we wanted to benchmark ourselves beyond the tourism category. This entirely new site needed to respond to the major trends that were changing our world – big content, data, collaboration and co-creation.
Brian Vella, CEO of DT, said the agency are “really proud of the platform and extremely excited about its future”.
“The new site is the first iteration of our vision to provide the best view of Australia to the world. We’ve worked together to install an elegant technology stack, and designed agile publishing workflows that span the globe. It’s a fantastic achievement, and really sets us up for future success.”
DT will continue to work with TA on its digital transformation by re-platforming the organisation’s owned assets onto the Adobe Platform.
Agency – DT
- Strategy – Tim Evans (DT Partner)
- Technology – Tom Beeby (DT Partner), James Rintoul (Tech Lead)
- Management – Aditi Naik (GAD), Brian Vella (CEO)
- Project — Luke Evans (Project Director), Amanda Jacobs (Account Director)
- Experience Design — Jason Massarotto (Director), Richard Davy (Associate Director)
- Art Direction — Thierry Guerchet (Senior Art Director)
- Data & Analytics – Leon Bombotas (Director)
- Content – Gordon McNenney (Director)
- Rapthi Thanapalasingam, Head of Digital
- Dave Rumsey, Chief Information Officer
- John MacKenney, Chief Financial Officer
Leading Australian market research data brand, RDA Research, provides actionable consumer intelligence to help businesses inform decision making and growth strategies. RDA Research wanted to make its unique consumer data available for addressable digital targeting and required a data onboarding partner to help activate their data in an online environment.
Storytelling agency Enthral has appointed Channel 7 reporter and sports presenter Sean Sowerby as its new senior PR and content manager in Melbourne. Sowerby (pictured) started his award-winning career at 3AW before spending more than 15 years in television. Enthral founder and manager director, Cameron Smith, spoke of the significance of Sowerby joining the agency. […]
This week Nova’s Fitzy & Wippa are celebrating 10 years of their iconic radio show and plenty of famous faces have weighed in on the feat! For Fitzy & Wippa’s 10-year anniversary show they were joined by a bunch of special friends who shared their messages and favourite memories over the last decade. The guys […]
Ever since Google first announced it would be getting rid of third-party cookies on Chrome, digital advertising businesses have been actively sharing their plans for life after cookies. And now programmatic advertising company Blis might have come up with the most creative way to get the message across, in a new video which sees company […]
Integrated Melbourne agency Icon has taken top honours in the 2021 SABRE Awards, winning the coveted Australasian Consultancy of the Year for 2021 along with a host of category and craft awards. Icon led a large field of Australian agencies with a total of three major and seven minor awards, including gold in the cause-related […]
Former agency executives Tim O’Neill and Tim Fouhy have launched the auto technology startup Summon. Australia’s first full e-commerce service for prestige cars. O’Neill and Fouhy both founded Reactive, a digital agency, which was bought by Accenture in 2016. Following the deal, O’Neill and Fouhy ended up leading the company’s digital marketing arm, Accenture Interactive before […]