Working In Harmony: Why Aligning Brand & Customer Experience Is Critical In 2023
This expert pens that aligning brand and CX has become critical. As…
How Customer Journey Mapping Can Help Your Digital Investment Pay Off
Does your customer journey mapping resemble a crazy Jackson Pollock painting? Give…
The Next Generation Will Usher In A New Wave Of CX
This columnist argues if your CX is shit now, things are only…
Switch Appoints Matt Watson To Technical Director
Switch, an award-winning digital agency has announced the appointment of Matt Watson…
Cannes Study Finds Life Experience Trumps Gender Or Diversity In Creative Industries
Does the gender/diversity/experience debate rage around your office? Ratchet the fury up…
Comms Agencies Ketchum And Hausmann Group Sign Agreement
Comms consultancy Ketchum has signed an exclusive agreement with The Hausmann Group…