Customer experience management company Sitecore, along with partners Avanade, Accenture and Tata Consulting Services (TCS), has been awarded a ‘Winning Together Award’ at this year’s 2015 Microsoft Australia Partner Awards gala event.
The ‘Winning Together Award’ recognised a digital business transformation program for AGL Energy, one of Australia’s leading integrated renewable energy companies.
A critical aspect of the ‘Winning Together Award” is collaboration between Microsoft partners, where they leverage each other’s diverse strengths to solve increasingly complex customer problems. The award is designed to showcase how Microsoft partners, by working together, have built positive and profitable businesses and how the breadth of Microsoft’s products and the solutions built upon them, can combine to create unique and differentiated solutions and practices that allow them to compete and thrive.
The solution for AGL combined the leading-edge technologies of Microsoft Azure and the Sitecore Experience Platform, with the agile design, digital and strategic expertise of Accenture, Avanade and TCS.
Through repeated iterations of usability testing, Accenture, Avanade and TCS refined a number of prototypes to get to an easy-to-understand www.agl.com.au web site that customers could rapidly grasp. Creative and brand elements, including colours, were then added on and further refined.
By migrating all AGL.com.au websites onto the one Sitecore platform and hosting a solution that enables them to scale quickly and easily as needed, AGL have reduced time, resources and costs previously being spent on managing their many subsites.
AGL customers are now able to access and navigate the online environment, to pay their bills, research energy products and services, and report an outage or emergency.
Steven Goddard, senior vice president Greater Asia, Sitecore said, “We are delighted to have won such a prestigious Microsoft award. By working together with our industry partners and leveraging each other’s diverse strengths, we have been able to develop a solution that has addressed AGL’s challenges and objectives.”
“Working together with such professional and inspirational partners has been an education in what can be achieved when innovative people and products come together to develop solutions for customers.”
Sarah Adam-Gedge, general manager of Avanade Australia, commented, “At Avanade, we help clients realise results in a rapidly changing digital world through business technology solutions, cloud and managed services.”
“Avanade is a Platinum Sitecore partner in Australia and the ‘Winning Together Award’ is testament to our commitment to jointly providing innovative solutions that benefit our clients and their customers. Avanade is delighted with this award, and privileged to have also been recognised by Microsoft Australia with the Excellence in Cloud Customer Relationship Management and Excellence in Cloud Platform awards.”
Deborah Hadwen, CEO of TCS Australia & New Zealand, commented: “Partnerships are an integral element of TCS’ recipe for success, whether client partnerships such as with AGL, or technology alliances as with Sitecore. It is pleasing to be recognised with this key award from Microsoft.”
Phil Goldie, director, partner business and development, Microsoft Australia said, “Congratulations to Sitecore Australia and its partners Avanade, Accenture and TCS on being recognised with the ‘Winning Together Award’ at this year’s Australian Partner Conference. This tightly contested award recognises Microsoft partners who have leveraged their respective strengths to develop an impactful solution for their customer. In this case, it’s the work they did for AGL that is being recognised as well as the way they worked together which truly embodies what this award is all about.”
Kargo has today announced several major growth milestones across the APAC region for the first half of 2021, more than doubling H1 revenue year-over-year with 115 per cent growth. Kargo also ran 41 per cent more campaigns in the region than in H1 2020 and the average campaign size increased by 32 per cent over […]
Hootsuite has today announced its acquisition of Heyday, a Montreal-based conversational AI platform that enables brands to deliver personalised customer experiences through 1:1 messaging conversations. Commerce is rapidly moving onto social and messaging platforms. Hootsuite, a pioneer in the social media management category, has the largest customer base in the industry and with this acquisition […]
Moira Geddes, founder and director of independent food publication EATIVITY has been handpicked by IAB Australia to become the first ever micro-publisher to take part in its Mentorship Program, highlighting the important role that specialised custom digital sites play within the country’s media landscape. EATIVITY aims to keep consumers in the know and help small […]
Hivestack, the global ad tech leader in programmatic digital out of home (DOOH) advertising, today announced the appointment of Ichiro Jinnai as president, Hivestack Japan. Jinnai will be responsible for driving the regional strategy, direction and expansion of the Hivestack platform in Japan. “I am beyond thrilled to welcome Ichiro Jinnai to the Hivestack family,” […]
Audience measurement platform LENS Technology & Analytics has appointed Nikhil Elayat to Business Director to fast-track growth opportunities across Australia and New Zealand. Elayat (pictured) joins from New Zealand’s largest independent advertising agency, Stanley Street, where he was head of advertising technology. He played a pivotal role in building adtech functions within the performance team […]
Australian medical research institute, The Burnet Institute has launched, How Science Matters podcast. The informative podcast will be co-hosted by former ABC Radio journalist Tracy Parish and Burnet institute director and CEO Professor Brendan Crabb AC. Crabb is also a microbiologist, malaria researcher and will share his knowledge on contagious diseases. How Science Matters was […]