Why Empathy Is The Future Of Customer Experience
In this guest post, Genesys’s APAC vice president Mark Buckley (lead image), says brand empathy will be the future...
In this guest post, Genesys’s APAC vice president Mark Buckley (lead image), says brand empathy will be the future...
The only thing better than great customer service is customer service that is so bad that it's kind of comical.