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Reading: Wonderful Wins Oxford University Press For Customer Experience, Brand & Media
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B&T > Advertising > Wonderful Wins Oxford University Press For Customer Experience, Brand & Media
Advertising

Wonderful Wins Oxford University Press For Customer Experience, Brand & Media

Staff Writers
Published on: 5th February 2025 at 9:00 AM
Edited by Staff Writers
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2 Min Read
Matt Barbelli, managing director of Wonderful Digital.
Matt Barbelli, managing director of Wonderful Digital.
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Wonderful Digital has been appointed as the agency partner for Oxford University Press (OUP) Australia and New Zealand to deliver a remit spanning customer experience (CX), brand platform development and performance media.

Wonderful Digital will focus on localising OUP’s brand platform, improving the customer journey by integrating data-driven insights and optimising performance media strategies.

“As a global leader in education, our goal is to empower teachers and learners with the tools they need to succeed. OUP strives to make learning work for everyone, everywhere. Wonderful stood out for its ability to bring together innovative CX strategies, thoughtful brand storytelling, and performance-driven media campaigns. We are confident their approach will help us deliver meaningful and lasting connections with our Australian and Aotearoa New Zealand audiences,” Sarah Hossli, head of marketing at Oxford University Press ANZ said.

Wonderful will work to enhance OUP’s digital ecosystem and deliver consistent, engaging customer experiences.

“Winning the Oxford University Press account is a proud moment for our team. OUP’s legacy in education and their commitment to innovation align perfectly with Wonderful’s ethos. We’re excited to help them localise their brand platform and customer experience while driving measurable results through performance media. This partnership underscores our ability to bridge brand strategy with cutting-edge technology to create real impact,” Matt Barbelli, managing director of Wonderful Digital added.

The educational publishing press is a department of the University of Oxford.

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Fredrika Stigell
By Fredrika Stigell
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Fredrika Stigell is a journalist at B&T with a focus on all things culture. Fredrika is also completing a Master of Archaeology, focusing on Indigenous rock art and historical artefacts in Kakadu National Park. Previously, she worked at a heritage company helping to organise storage collections for Sydney historical artefacts. Fredrika majored in English during her Bachelor's and is an avid reader with a particular interest in 19th and 20th century literary fiction.

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