Study: Half Of Marketers Say MarTech Could Increase Revenues By 40% In Next Five Years
The modern marketer shouldn't just be able to polish off three bottles…
Bad Service Ruins The Day Of 27% Of Customers: Pegasystems Study
27% of customers say bad service ruins their day, while the remaining…
Why Intelligent Automation Is Imperative In Customer Service
Michael Evans is the Vice President Australia and New Zealand at Pegasystems.…
50% Of Aussie Businesses Have Lost Customers Due To Poor Comms
Do you send clients videos of cats that look like Hitler as…
John Lewis Launches Christmas Ad, Parodies Already Surfacing
Brit retailer John Lewis unveils this year's Chrissie campaign, and social media…