
Why Intelligent Automation Is Imperative In Customer Service
Michael Evans is the Vice President Australia and New Zealand at Pegasystems. In this guest post he explains how custome...
Michael Evans is the Vice President Australia and New Zealand at Pegasystems. In this guest post he explains how custome...
Do you send clients videos of cats that look like Hitler as part of your comms strategy? There's lessons to be had here.
Brit retailer John Lewis unveils this year's Chrissie campaign, and social media pranksters have been quick to lampoon.