Call Centres Could Be A Casualty Of COVID-19: Report
Call centres set to be a CV-19 casualty. With call centre hold music probably having to move to p@rn soundtracks.
Call centres set to be a CV-19 casualty. With call centre hold music probably having to move to p@rn soundtracks.
Conversational commerce platform LivePerson has today announced the launch of SocialConnect and EmailConnect, which wil...
AI is set to understand customers better than human shop attendants, which to be honest, isn't that hard.
Want more brand loyalty? History shows the addition of caffeine, sugar, nicotine or alcohol can provide that in spades.
Study confirms the Ys and Zs prefer to message than talk in person, which is good news if your friends have halitosis.
In this guest post, Steven Fitzjohn (pictured below), regional vice president for the Asia-Pacific region at LivePerson,...
LivePerson, a provider of cloud mobile and online business messaging solutions, has announced that Foxtel has incorporat...
Haven't a clue about Google AdWords click-to-message ad extension? Well, this will be a soothing balm to the brain.