Cabot Transforms Customer Service In Partnership With Microsoft & Insight Through Generative AI
Cabot’s Premium Woodcare brand is the market leader in timber in Australia and New Zealand and innovator in AI run...
Cabot’s Premium Woodcare brand is the market leader in timber in Australia and New Zealand and innovator in AI run...
Admittedly, this is a mysterious headline indeed. And, spoiler alert, the answer is not waiting on hold for their bank.
27% of customers say bad service ruins their day, while the remaining 73% decide to be a sane and rational person.
Much like Terry's Chocolate Orange, this article is arguably tastier than the headline initially suggests.
Want more brand loyalty? History shows the addition of caffeine, sugar, nicotine or alcohol can provide that in spades.
Financial institutions need not be a pack of tight-fisted bastards, argues this astute columnist.
Want to take your relationship with customers to new heights? Save on expensive hot-air balloon hire with this read.
Things turned rather testy on Ray Hadley's 2GB this morning, although B&T typically tunes out after Alan signs off.
Macquarie Radio Network Limited (MRN) has been forced to sell two of its radio stations – Sydney’s 2CH and 4...