Study: More Than Half Of Aussie & NZ Marketers Are Using AI
New research has found that 59 per cent of Australian and New Zealand marketers are using artificial intelligence (AI) extensively or on a limited basis, while 23 per cent are piloting or planning to use AI within the next two years.
The findings were revealed in Salesforce’s State of Marketing report for 2017, which also found that 58 per cent of ANZ marketers believe AI is absolutely or very essential to creating one-to-one marketing across every touch point.
Here are some of the other key local findings, according to the study:
- A majority of ANZ marketers agree that a connected customer journey across all touch points and channels positively impacts overall customer engagement (68 per cent) and revenue growth (67 per cent).
- 61 per cent are aligning marketing roles to a customer journey strategy versus traditional roles.
- 58 per cent are satisfied with their collaboration with other departments.
- 60 per cent are extremely or very satisfied with their ability to engage customers across channels at scale.
- 62 per cent of ANZ marketers say their current tech stack is extremely or very effective at increasing productivity, while 57 per cent say it’s extremely or very effective and improving collaboration across marketing functions.
- Budget constraints and privacy concerns are the top barriers preventing ANZ marketers to fully tap into the marketing automation and AI.
- ANZ marketers struggle to leverage data from different sources, which is partly due to a lack of available skillset, preventing marketing teams from getting a single view of the customer.
Kevin Doyle, director of advertising products for the JAPAC region at Salesforce, said the report highlights that customer journeys are the silver bullet to marketing success.
“High-performing marketers are personalising messaging across all owned and paid channels, and are seeing real increases in revenue as the result,” he said.
“Technology has caught up to the vision that digital marketing promised, allowing the best performing marketers to run omni-channel campaigns personalised for each customer.
Doyle said AI has moved from being theoretical to being part of the arsenal of technologies available to marketers, “powering greater personalisation and the building of customer journeys at scale”.
“The leading marketers in 2017 will be the ones who adopt these capabilities before their competitors,” he said.
Please login with linkedin to comment
cigarettes einsights Rob Creekmore State of Marketing theloop.com.auLatest News
Grill’d Sticks It To Fast Food Giants In New “Trump’d” Campaign
Grill’d has launched a new tactical campaign ahead of the upcoming US elections, with the aim of comparing big American fast food giants with Grill’d’s home-grown, healthier approach to burgers. The tongue-in-cheek campaign depicts Donald Trump’s addiction to fast food options, such as McDonald’s, KFC, Burger King and Dominos, with the words ‘You are what […]
Debunking The Myths: The Environmental Cred Of Print Media
In this guest post, Dr Phillip Lawrence of Edith Cowan University debunks the myths of the environmental impact of printing… The environmental credentials of printing have been in the spotlight for a while with brands and marketers as well as large corporates regularly proposing they would reduce or eliminate paper and printing from their business as […]
“Tiny Tech, Mighty Spec” Says Panasonic’s Newest Campaign Via Awaken
We're being fans of photography here at B&T, showing a particular fondness for the "artful nude" category.
Mindshare Snares Kayo’s & Binge’s Media
The WPP-owned agency Mindshare has revealed it has won the media business for both Kayo and Binge. Both Kayo and Binge form part of Foxtel’s Steamotion’s streaming services and have seen significant boosts to the subscription numbers in recent times, primarily during lockdown. Commenting on the win, Mindshare CEO Katie Rigg-Smith said the win would […]
Aussie Tech Firm Launches App To Help Media Owners Find Local Advertisers In Any Location
Realworld, an Australian location-based technology company, today launched adfindr.co, a leads platform for media owners. Adfindr finds the contact details of hundreds of local businesses around any location. Adfindr offers all media owners a database of local advertising leads. Simply type in a location and extract advertising leads in that area. David Sanderson, Director at […]
Study: Aussies Eye Bricks & Mortar Return This Christmas
Quote Shakespeare when looking for a car spot at Christmas? Ready your "convert to anger; blunt not the hearts" here.
Black Lives Matter Escalates Importance Of Diversity In Just 14% Of Workplaces
We're very diverse & inclusive in the B&T office. Although we do have a good laugh picking on the bloke from Adelaide.
Women In Media’s Elle Bullen: “We Must Get Better At Supporting Our People & Ourselves”
Here's top advice from SDWM’s Elle Bullen. But then when does B&T give bad advice? Those few defamation cases aside.
Monday TV Wrap: SAS Holds Strong In Second Week
SAS has proven good news for Seven and even better news for Tele, Daily Mail and B&T journalists to hang shit on.
Barbie Confronts White Privilege, As Brand Hailed For Its Bravery In Confronting Racism
In a delicious irony, a blonde woman who owns a Malibu mansion, camper and "toy boy" Ken is tackling white privilege.
Time To Fill? Then It’s Time To Will With State Trustees Via Hardhat
The new Online Will from State Trustees has launched with an unexpected campaign via newly appointed creative agency Hardhat, one that aims to turn in between moments into opportunities for action. Having a baby, moving house or exploring some thrilling new hobbies – this colourful, tongue-in-cheek campaign leverages the types of life stages that trigger […]
Destination Gold Coast Appoints In Marketing We Trust As Digital Marketing Agency
The Gold Coast offers world-class attractions all from the comfort of your own double-pluggers & footy training shorts.
Burger King’s Back Trolling Its Competitors In Spooky Halloween Spot
You either love Halloween or you don't. And if you're the latter, don't put carved pumpkins outside or open the door.
Hardie Grant Media Announces Publishing And Sales Partnership With RACT
B&T does actually believe there's a person in this press photo. Admittedly, you do have to strain the old peepers.
WorkSafe & FBC NZ Launch Wild New Campaign Challenging New Zealanders To Take A Fresh Look At Workplace Safety
Worksafe and FCB New Zealand have launched a wild new campaign, challenging New Zealanders to take a fresh look at workplace safety. The launch TVC, hitting screens big and small this week, asks workers to be more vigilant and proactive, by listening to their inner-meerkats. In the last five years, WorkSafe has recorded 363 workplace […]
Campaign To Tackle Macular Disease Brings Impressive Celeb Cachet
B&T's never suffered macular disease but we once had mackerel disease after a choking incident with the pub's fish pie.
Curtin University Launches Major Brand Campaign Via AnalogFolk
In one of the greater shocks, Curtin University actually doesn't run courses in drapery, rideau or window furnishings.
UnLtd Reports Record $31.2M Industry Social Impact
Here's an industry feel good story. Which B&T likes to think is better than a redundancy story or a police raid story.
Aussies Called To ‘Flex Their True Colours’ In New Lifeblood Campaign Via B.B.E And Cummins&Partners
Campaign aims to boost blood and plasma donations. As in your human liquid cells, not your television set.
“Where’s The Craic?” Guinness Goes Booze-Free With Launch Of Guinness 0.0
With Guinness going alcohol-free, how will Bondi police spend their time now there are no drunk backpackers to arrest?
Imagine Room Revolutionises Immersive Content With Australia’s First Microsoft Mixed Reality Capture Studio
Immersive media company Imagine Room has signed an exclusive agreement with Microsoft to build and operate Australia’s first Mixed Reality Capture Studio to drive the next generation of content production. The state-of-the-art studio uses 106 cameras to create holographic and 3D-video performance assets and create immersive and interactive experiences for virtual reality (VR), augmented reality […]
Ex-Isobar CEO Konrad Spilva Launches Creative Consultancy Shadowboxer
Ex-Isobar CEO launches creative consultancy Shadowboxer. Although refutes name was taken from the seminal Angels track.
oOh! Dives Into Data To Support Movember’s 2020 Campaign
Time to look like an Australian 70s fast bowler, adult movie star or SBS' George Donikian as Movember's just about here.
WPP Appoints “Technologist, Scientist & Entrepreneur” Dr Ya-Qin Zhang To Board
WPP appoints Dr Ya-Qin Zhang to the board. And, no, he won't be handing out scripts for Ritalin or methylphenidates.
Study: Why The Australian Made Green & Gold Kangaroo Remains A Winner
B&T always looks for the Australian made symbol when shopping. Particularly when buying kangaroo skins or didgeridoos.
DDB Melbourne Wins Dulux’s Creative
DDB Melbourne can't decide if reception should be Avocado Dreaming or Ruby Haemorrhoid after snaring Dulux Paints.
Heckler Collaborates For OnePlus Nord’s Gray Ash Global Launch
Design and visual effects house Heckler has created the international launch video for global technology brand OnePlus’ newest offering: the OnePlus Nord special edition Gray Ash smartphone.
The Bottle-O Goes Musical In New Brand Campaign Via Channel T
Is it just us or is there a surprising number of booze ads on B&T today? You can almost get cirrhosis just reading.
Sapporo Brings Origins To Life In New Manga-Inspired Campaign Via Cummins&Partners
Alongside ironic T-shirts and thick rimmed spectacles, a love of Manga is essential for any budding agency creative.
Women in Media’s Cara Meade: “Find Clarity When There Is Chaos, Inspire Action Where There Is Lethargy”
Looking for a bit of Monday inspiration? Well, this is an essential read. Or, there's always the pub schnitzel.
