Myer CEO and MD, John King, has today announced the appointment of Geoff Ikin as the company’s new chief customer officer.
Ikin joins the retailer from Tourism Australia where he was global head of PR, media and social, while prior to that he held senior roles at Westpac and David Jones.
In his new role, Ikin will be charged with bringing together key customer-facing functions including online, marketing, and advertising.
Commenting on the appointment, King said: “Geoff brings considerable skills, knowledge and expertise to this new role and is committed to putting customers first through all of Myer’s customer-facing channels.
“Geoff’s career has been all about the customer. Through this new structure, he will ensure that we continue to build and grow our multi-channel offering including our Myer one loyalty program as well as delivering the best possible marketing and advertising to promote our brands and offers to our customers,” he said.
Ikin’s commencement date is to be confirmed.