Jobs

Location
Surry Hills
Salary
$100K - $120K
Closes
31 October, 2019

CUSTOMER SUCCESS MANAGER – DIGITAL MARKETING

Sydney | $100000 - $120000 | Annual Salary | Full Time Flexible working offered. Monthly Social Events. Generous Salary Offering.

Our client provides a unique product offering that improves the effectiveness of an organisations Digital Marketing.

The Customer Success manager will be looking after two of their large eCommerce clients and taking ownership of these. The account manager will be managing the technical and operational aspects of these relationships from implementation to planning, launch, ongoing support and success measurement.

What you will do…

  • Understand and document client business needs, challenges, goals, and strategies
  • Manage implementations, including technical integrations and campaign set-up
  • Provide regular check in with clients to assess their ongoing needs
  • Provide virtual and onsite training sessions and ongoing strategic consultation
  • Provide hands-on support to optimize program based on ever evolving needs
  • Create professional reports that share business intelligence and campaign results

What you will bring…

  • 3+ years hands on campaign experience in performance marketing, across Google Adwords, programmatic/display and Facebook Advertising (campaign strategy, management and optimisation)
  • Experience in analysing and presenting diverse sets of campaign data with experience in Google Analytics or other analytics software
  • Client Account Management Experience
  • Highly proficient in relationship management, public speaking and excellent presentation skills
  • Working knowledge of tracking pixels (implementation, optimization, troubleshooting)
  • Understanding of digital marketing measurement ecosystems (analytics, CRM, DMP, etc.)

What you will receive 

  • paid ‘Volunteer Days’ to give back to the community
  • up to $100,000 package dependent on experience
  • Monthly social and wellness events
  • Flexible work arrangements
  • Annual three-day company trip
  • Generous discount on company offerings

To learn more please reach out to Natalia.Sawran@s2m.com.au

Employment conditions

Job Type
Full-time
Salary
$100K - $120K