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B&T > Marketing > Facebook Messenger Unveils New Tools To Help Businesses Connect With Customers
Marketing

Facebook Messenger Unveils New Tools To Help Businesses Connect With Customers

Staff Writers
Published on: 30th June 2017 at 1:00 PM
Staff Writers
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Facebook has announced new tools on Messenger to help brands and developers to communicate with customers.

The new resources include:

  • Platform feature recommendations: a focused checklist for sharing clear and actionable feedback to developers. This will show the platform tools a bot is currently using and suggest additional tools and features based on best practices observed by Messenger.

Platform feature recommendations (Facebook Messenger)

  • A directory of platform development providers: a resource for businesses to find providers that specialise in building experiences on Messenger. These providers offer services and solutions from one-on-one messaging to automation at scale.

Directory of platform development providers (Facebook Messenger)

 

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TAGGED: head of marketing, Messenger, Online ads
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Staff Writers
By Staff Writers
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Staff Writers represent B&T's team of award-winning reporters. Here, you'll find articles crafted with industry experience spanning over 50 years. Our team of specialists brings together a wealth of knowledge and a commitment to delivering insightful, topical, and breaking news. With a deep understanding of advertising and media, our Staff Writers are dedicated to providing industry-leading analysis and reporting, both shaping the conversation and setting the benchmark for excellence.

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